Transportation Planner

Company: LX Pantos America, Inc.

Job Title: Transportation Planner/Coordinator (After-Hours) (Assistant Manager level)

Overview:

Our customer, LG Electronics USA, depends on consistent & sustainable logistics for their customers through apt Smartbench/TMS usage, rule driven operations and appointment scheduling flows. Transportation Planners are responsible for providing on-time visibility to carriers for coverage, real-time communication for on-time pickup, and unifying the warehouse & carrier for on-time shipping.

Primary Responsibilities

• Download data and assess orders that are due/overdue and will be completed that night

• Tender loads to carriers on-time in Smartbench

• Schedule pickup appointments on time based on an equal hourly capacity

• Release loads to Warehouse Management System on time

• Follow up with carrier and warehouse to maximize on-time truck arrival & shipping

• Follow up with carrier to secure same day or next day recovery

• Relay delivery appointment reschedule requests on time

• Validate events during transit, such as accessorial charges

• Draft and submit daily closing report regarding missed pickups, recovery/rescheduling status, remaining overdue orders, and how to clear them out

Key Performance Indicators:

• On-Time Tender Request

• On-Time Pickup Appt Confirmation

• On-Time Release to WMS

• On-Time Truck Arrival

• Same Day Recovery for Missed Pickups

• Missed Pickup Rate

• On-Time Reschedule Request

Requirements

• Bachelor’s degree or equivalent preferred

• Degree in Supply Chain Management or Logistics is a plus

• 1+ years of experience in data entry

• 3-4 years of customer service experience in logistics, transportation, supply chain or procurement

• Able to work occasional overtime hours

• Proficient in MS Excel (intermediate or better preferred)

• Experience/knowledge with Supply Chain Management Systems (TMS, WMS preferred)

• Strong verbal and written communication skills

• Detail-oriented and team player

• Strong problem-solving skills, critical thinking, and ability to prioritize tasks during time-sensitive situations

Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and PTOs/ paid holidays

Job Type: Full-time, Regular

Work Location:

111 Sylvan Avenue, Englewood Cliffs, NJ 07632

Hours: Monday to Friday, 04:00 PM – 01:00 AM (night shift)

Saturday (rotational morning shift), 10:00 AM – 5:00 PM