Quadient (CCM) Business Analyst

3 weeks ago


Springfield, United States Saxon Global Full time

Position: Business Analyst

Location: Springfield, MA (Onsite)

Job Type: Fulltime


Responsibilities

  • Should have 10+ years experience in Business Analyst role and exposure to CCM tools like
  • Quadient, Exstream etc.,
  • Collaborate with stakeholders and end users to gather requirements and understand business needs for customer communications.
  • Optimize and enhance existing communication process with innovative features available in CCM
  • 700/s.
  • Must have prior experience on communication template rationalization and normalization
  • Responsible for template optimization including review and validation of templates with business and product teams
  • Knowledge in any Customer Communication Management transformation/Migration projects would be added advantage, preferably legacy system to Quadient.
  • Extensive experience in data input, data processing, layout design, imposition and output models.
  • Good skills in use case analysis and documentation
  • Ability to manage projects, prioritize tasks and meet deadlines in a fast paced environment.
  • Excellent problem-solving skills, client management and attention to detail.
  • Should have basic knowledge on Java Script, Json, XML, postscript and AFP.
  • Hands on in CCM document composition using Quadient suite - Inspire Designer, Interactive and
  • Scalar


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