Quadient (CCM) Business Analyst
3 weeks ago
Position: Business Analyst
Location: Springfield, MA (Onsite)
Job Type: Fulltime
Responsibilities
- Should have 10+ years experience in Business Analyst role and exposure to CCM tools like
- Quadient, Exstream etc.,
- Collaborate with stakeholders and end users to gather requirements and understand business needs for customer communications.
- Optimize and enhance existing communication process with innovative features available in CCM
- 700/s.
- Must have prior experience on communication template rationalization and normalization
- Responsible for template optimization including review and validation of templates with business and product teams
- Knowledge in any Customer Communication Management transformation/Migration projects would be added advantage, preferably legacy system to Quadient.
- Extensive experience in data input, data processing, layout design, imposition and output models.
- Good skills in use case analysis and documentation
- Ability to manage projects, prioritize tasks and meet deadlines in a fast paced environment.
- Excellent problem-solving skills, client management and attention to detail.
- Should have basic knowledge on Java Script, Json, XML, postscript and AFP.
- Hands on in CCM document composition using Quadient suite - Inspire Designer, Interactive and
- Scalar
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