Store Manager
3 weeks ago
*Please attach resume.*
AG Jeans is seeking a Store Manager an NYC retail location.
The Store Manager is responsible for leading and developing sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The Store Manager consistently focuses on being effective and efficient while supporting the brand.
This position reports to the District Manager.
Responsibilities:
Sales & Profitability:
- Continually drive sales performance at store by meeting or exceeding topline sales goals
- Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators) in store
- Seek efficiency in controlling operational expenses at store such as shipping, supplies etc.
Human Resources:
- Responsible for all team members including such ongoing tasks as: recruiting, training, developing, coaching, mediating, motivating, evaluating and regularly scheduled touch bases
- Creating schedules that provide return on investment, while adhering to payroll budgets
- Manage individual sales plans for each store sales associate
Operations:
- Recap store performance effectively including analysis and action plans
- Ensure all company policies and procedures are communicated and adhered to including loss prevention measures
- Responsible for all company assets in store including merchandise inventory, monetary assets, information and furniture/equipment
- Manage all components of inventory including transfers, markdowns and style reconciliation
- Support operations team with the management of vendors
Visuals:
- Execute visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content)
- Maintain impeccable visual standards for all product in store, both on sales floor and back of house
Customer Service:
- Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team
- Manage the clienteling program to meet or exceed company objectives
Marketing:
- Support all marketing initiatives set out by HQ
- Propose ideas that will drive brand awareness and sales that apply to your location including event proposals and community initiatives
Additional Responsibilities:
- Partner with peer stores and next level management as necessary to achieve company objectives
- Responsibilities may change as deemed necessary to support future brand initiatives
Requirements:
- A genuine interest in the fashion industry
- Knowledge of retail POS systems
- Microsoft Office Suite (Outlook, Word, Excel)
- Sound understating of retail math and retail specific key performance indicators
- Excellent communication skills
- Minimum 3 years store management experience, preferably in luxury or contemporary apparel & accessories
- College education preferred
- Some lifting required (up to approximately 25lbs)
- Ability to climb ladders
- Ability to work daytime, evenings and weekends
- Travel (approximately 10%)
Benefits:
- Monthly Bonus Potential & Clothing Allowance
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