General Manager

2 weeks ago


Seattle, United States Zenoti Full time

Company Overview:


Zenoti, the industry leader powering more than 25,000 beauty and wellness businesses with vertically focused SaaS software for salons, spas, medspas, and fitness centers, is seeking an experienced Vice President of Fintech Solutions who can run and grow our Fintech Business unit and play a pivotal role in the company's journey to becoming a publicly traded entity.


Position Overview:

The Fintech Business Unit at Zenoti is responsible for delivering an elevated payments experience for guests and a hassle-free experience of money movement for owners and finance controllers. We offer a rich set of product capabilities targeted towards payments processing, business-to-business transaction processing, and early wage access scenarios at scale.

As the Vice President of Fintech Solutions at Zenoti, you will be a strategic leader responsible for building and executing the overall business strategy and managing the P&L for the Fintech Business Unit. The ideal candidate will have a deep understanding of the Fintech industry specifically payment processing and other fintech capabilities including but not limited to early wage access, business loans, BNPL etc and a proven track record of building fintech products at scale.


Responsibilities



Strategic Leadership:

  • Fintech vertical as a strong revenue and growth engine for Zenoti
  • Fintech partner ecosystem to enhance value and market leadership of Zenoti Fintech product offerings
  • and execute go-to-market strategy to attract and sign new customers; work cross-functionally to ensure product launches are successful


P&L and Operations:


  • the Fintech P&L and constantly identify avenues to optimize costs and improve profitability
  • with the team to develop, implement, and manage business processes, systems that optimize business functions to meet organizational goals and initiatives
  • deep domain expertise to effectively drive various programs and initiative to create business value, aligning multiple stakeholders.
  • the capabilities of global teams around compliance, regulations, risk and fraud as 100x more businesses onboard Zenoti platform




Metrics and Reporting:

  • and monitor key performance indicators (KPIs) specific to Fintech domain.
  • regular reports and insights to the executive team, demonstrating the impact of Fintech BU on overall business goals.

Team Leadership and Cross functional collaboration:

  • lead, and inspire a high-performing Fintech team focused on client acquisition and retention.
  • a culture of innovation, collaboration, and continuous improvement within the BU.
  • closely with sales, CX, product, and other cross-functional teams to ensure alignment and collaboration on go-to-market strategies


Skills and Experiences

  • years of experience, with 8+ years of experience in leadership positions in Payments and Fintech domain in the North American market, in platform or product companies
  • deep Fintech product experience and thought leadership
  • business acumen and experience in running P&L
  • leadership and team building skills with a proven ability to influence others
  • to work with global, distributed teams and 24x7 operations
  • to create a vision and organization that can scale quickly


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