Customer Service Representative

2 weeks ago


Lake Bluff, United States Tandym Group Full time


A retail company in Illinois is looking to add a new Customer Service Specialist to join their growing team in the Greater Chicago area. In this role, the Customer Service Specialist will be responsible for supporting retail customers and end-users with order support, product assistance and troubleshooting.

Responsibilities The Customer Service Specialist will:

  • Answer customer/consumer calls and e-mails
  • Provide customer service and troubleshooting as needed
  • Respond to consumer online reviews through the portal
  • Arrange for shipment of replacement parts
  • Track and trace delivery of orders
  • Communicate with employees throughout the organization on customer requirements
  • Initiate claim process with customers
  • Organize and maintain claim files
  • Notify the manufacturers of new claims and manage claims to closure
  • Work within several customer portals such as Archway and CommerceHub
  • Assist with general office and data entry projects, as necessary

Qualifications

  • 1+ year of experience in a Customer Service and/or General Office Administration role
  • Associate's Degree
  • Computer savvy
  • Microsoft Office Suite proficient
  • Exceptional phone etiquette
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized


  • Lake Bluff, United States Collins Consulting Full time

    This is an onsite position 5 days a week. Position Summary: We are recruiting for a Payroll Clerk to join our team. You will be responsible for entering and validating payroll information, creating and maintaining payroll files and time record batches, researching and resolving time card questions, and participating in special projects. Primary...


  • White Bluff, United States Interstate Packaging Full time

    Under the direction of the Customer Service Manager, the Customer Service Representative serves as the primary contact for external and internal customers, is responsible for making judgments and discretionary decisions that affect the operations of Customer Service Representative, Customer Service, Representative, Service Manager, Manufacturing, Retail


  • Lake Bluff, United States Tandym Group Full time

    A retail company in Illinois is looking to add a new Customer Service Specialist to join their growing team in the Greater Chicago area. In this role, the Customer Service Specialist will be responsible for supporting retail customers and end-users with order support, product assistance and troubleshooting.Responsibilities The Customer Service Specialist...


  • Poplar Bluff, United States Clearwave Communications Full time

    ** Customer Service Representative** **Job Category****:** System **Requisition Number****:** CUSTO03242 Showing 1 location **Job Details** **Description** **SUMMARY** Under general supervision and direction, the Customer Service Representative is responsible for taking care of the service needs of Sparklight's customers in a professional, courteous, and...


  • White Bluff, United States Interstate Packaging Company Full time

    Job DescriptionJob DescriptionDescription: Under the direction of the Customer Service Manager, the Customer Service Representative serves as the primary contact for external and internal customers, is responsible for making judgments and discretionary decisions that affect the operations of the organization and effectively communicates those judgments and...


  • Lake Forest, United States Experiential Group Full time

    Job DescriptionJob DescriptionWhen you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then our Entry Level Customer Service Representative team is the place for you. If you want to join an Entry Level Customer Service Representative  team...


  • Lake City, United States Waste Pro Full time

    Waste Pro - 401 NW Waldo Street [Customer Service Representative] As a Customer Service Representative at Waste Pro, you'll: Answer incoming calls; Assist existing commercial and residential customers in resolving issues; Provide service quotes for new customers; Establish customer accounts by negotiating and documenting service type, pricing, billing, and...


  • Lake Mary, United States Webhelp Full time

    **Customer Service/Support** **Location** - Lake Mary, Florida, United States of America*** Job Title: Customer Service Representative (OnSite) **Job Description**: The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides...


  • Lake City, United States Forward Bank Full time

    Named American Banker’s “Best Banks to Work For” SIX consecutive years, and now CertifiedTM by Great Place To Work. Here’s your chance to take a step FORWARD and see what all the excitement is about! Lake City Federal Bank, a branch of Forward Bank, seeks an outgoing, service-oriented individual for a part time Customer Service Representative...


  • Lake Elsinore, United States Quality Mobile Home Services Full time

    Job DescriptionJob DescriptionQuality Mobile Home Services is currently hiring for a full-time Customer Service Representative to provide excellent customer service while speaking with potential clients on the phone in the Lake Elsinore, CA area. This call center position earns a competitive wage of $15.00 - $16.00 per hour plus commission and potential...


  • Lake Forest, United States Rollins Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO023537 Showing 1 location **Job Details** **Description** ****At Orkin , our purpose is to help protect the world where we live, work, and play. Our Customer Service Representatives are committed to this purpose.**** Our Customer Service...


  • Lake Elsinore, California, United States Circle K Full time

    Store : 31702 Mission Trl, Lake Elsinore, California 92530Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...


  • Lake Elsinore, California, United States Circle K Full time

    Store : 16331 Lakeshore Dr, Lake Elsinore, California 92530Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...


  • Lake Elsinore, California, United States Circle K Full time

    Store : 31601 Riverside Drive, Lake Elsinore, California 92532Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...


  • Lake Forest, California, United States Circle K Full time

    Store : 22381 El Toro Rd, Lake Forest, California 92630Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...


  • Salt Lake City, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Salt Lake City UT - Murray, UT Salary Range $17.00 - $22.00 Hourly Description The Eligibility and Enrollment Customer Service Representative primarily focuses on assisting members with questions regarding eligibility and enrollment of their health benefit plans. Responsibilities:Customer Service Provide high quality customer service...


  • Lake Mary, Florida, United States TheBest Claims Solutions Full time

    Our client is seeking to add a temporary Customer Service Representative to their team. The ideal candidate will have experience working in a Call Center environment and experience with the Workforce Management system.Required Qualifications:5+ years of Customer Service experienceCall center experience in the Insurance IndustryMust be able to work a Hybrid...


  • Lake Park, United States Mako Consultants Full time

    Job DescriptionJob DescriptionAt Mako, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales Representatives...


  • Lake Mary, United States TheBest Claims Solutions Full time

    Our client is seeking to add a temporary Customer Service Representative to their team. The ideal candidate will have experience working in a Call Center environment and experience with the Workforce Management system.Required Qualifications:5+ years of Customer Service experienceCall center experience in the Insurance IndustryMust be able to work a Hybrid...


  • Lake Wales, United States U-Haul Full time

    Location: 24789 US Hwy 27 N, Lake Wales, Florida 33859 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...