Customer Service Specialist

2 weeks ago

Burbank, United States Kelly Services Full time

What’s next for you? This great job. Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Customer Service Specialist for a Temp to Hire position for a lab product manufacturing company located in Burbank, CA. We’re here to help you find something great that works for you, so you won’t miss a moment of what really matters in your life.


Requirements:

· Works directly with clients, technical teams, and sales to ensure the optimum customer experience.

· Provides proactive customer service to include contacting customers via phone, email, video chat and other means to communicate relevant information and updates about their testing.

· Ensures all customer inquiries, by all points of communication, are handled in a timely and efficient manner.

· Ensures that all client issues are resolved.

· Keeps a pulse on client interactions and proactively communicates escalating issues to the Laboratory Director and Sales.

· Supports data entry into Salesforce.

· Utilizes Salesforce to enter customer correspondence and obtain client identifiers for use in LIMS contracts.

· Ensure all complaints are followed up and closed.

· Routes customer requests and complaints to the appropriate team members and follows-up to ensure a timely closure of each case.

· Carries out client requests per instructions and keeps appropriate records.

· 1-2 years of experience in customer relations to include clerical assistance,

customer service, MS Office software usage, and Salesforce usage preferred.

· Applied business experience with food, cosmetic, nutraceuticals, or CPG related companies desired.

· Read and comprehend instructions, correspondence, and memos and convert them into action.

· Effective verbal and written communication skills strong problem-solving and decision-making skills.

· High School Diploma Required

· Commitment to detailed, accurate, and timely results.

· Ability to multi-task, plan, and organize.

· Pay: $25.00 an hour

· 8:00am-6pm Monday-Friday 100% onsite


Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Specialist today Please email resume to Daisy daid740@kellyservices.com

  • Customer Service Specialist

    2 weeks ago

    Burbank, United States Kelly Services, Inc. Full time

    Whats next for you? This great job. Finding a job that fits your lifestyle isnt always easy. Thats where Kelly comes in. Were seeking a Customer Service Specialist for a Temp to Hire position for a lab product manufacturing company located in Bu Customer Service Specialist, Customer Service, Customer Experience, Specialist, Salesforce, Retail, Staffing

  • Customer Service Specialist

    2 weeks ago

    Burbank, United States MyKelly Full time

    What’s next for you? This great job. Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Customer Service Specialist for a Temp to Hire position for a lab product manufacturing company located in Burbank, CA. We’re here to help you find something great that works for you, so you won’t miss a...

  • Customer Service Specialist

    1 week ago

    Burbank, United States Kelly Services Full time

    Whats next for you? This great job. Finding a job that fits your lifestyle isnt always easy. Thats where Kelly comes in. Were seeking a Customer Service Specialist for a Temp to Hire position for a lab product manufacturing company located in Burbank, CA. Were here to help you find something great that works for you, so you wont miss a moment of what really...

  • Customer Service Specialist

    2 weeks ago

    Burbank, United States Kelly Services Full time

    What’s next for you? This great job. Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Customer Service Specialist for a Temp to Hire position for a lab product manufacturing company located in Burbank, CA. We’re here to help you find something great that works for you, so you won’t miss a...

  • Customer Service Specialist

    2 weeks ago

    Burbank, United States Kelly Full time

    What’s next for you? This great job. Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Customer Service Specialist for a Temp to Hire position for a lab product manufacturing company located in Burbank, CA. We’re here to help you find something great that works for you, so you won’t miss a...

  • Customer Experience Specialist

    6 days ago

    Burbank, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Entry Level Customer Enrollment Specialist

    2 weeks ago

    Burbank, United States DSO Management Group Full time

    Job DescriptionJob DescriptionDSO Management Group is seeking a zealous Entry Level Customer Enrollment Specialist to join our team! We have made our mark by creating strong, personalized connections between our clients’ brands and our valued customer base. Our company primarily works with TruConnect, a government-funded program that provides eligible...

  • Entry Level Customer Enrollment Specialist

    2 weeks ago

    Burbank, United States DSO Management Group Full time

    Job DescriptionJob DescriptionDSO Management Group is seeking a zealous Entry Level Customer Enrollment Specialist to join our team! We have made our mark by creating strong, personalized connections between our clients’ brands and our valued customer base. Our company primarily works with TruConnect, a government-funded program that provides eligible...

  • Entry Level Customer Enrollment Specialist

    2 weeks ago

    Burbank, United States DSO Management Group Full time

    Job DescriptionJob DescriptionDSO Management Group is seeking a zealous Entry Level Customer Enrollment Specialist to join our team! We have made our mark by creating strong, personalized connections between our clients’ brands and our valued customer base. Our company primarily works with TruConnect, a government-funded program that provides eligible...

  • Patient Services Specialist

    2 weeks ago

    Burbank, United States Providence Service Full time

    Description Pre-Registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, as well as explains patient financial responsibilities. Facilitates the patient admissions flow, including activities such as: patient identification, identification...

  • Patient Services Specialist

    4 weeks ago

    Burbank, United States Providence Service Full time

    Description Pre-Registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, as well as explains patient financial responsibilities. Facilitates the patient admissions flow, including activities such as: patient identification, identification...

  • Patient Services Specialist

    5 days ago

    Burbank, United States Providence Service Full time

    Description Pre-Registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, as well as explains patient financial responsibilities. Facilitates the patient admissions flow, including activities such as: patient identification, identification of accurate...

  • Patient Services Specialist

    6 days ago

    Burbank, United States Providence Health & Service Full time

    Pre-Registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, as well as explains patient financial responsibilities. Facilitates the patient admissions flow, including activities such as: patient identification, identification of accurate demographics...

  • Customer Service and Product Specialist

    2 weeks ago

    Burbank, United States Mobility Experts Inc Full time

    **Benefits**: - Bonus based on performance - Opportunity for advancement - Training & development **Benefits/Perks** - Bi-weekly bonuses - Inbound calls - Weekends only with option for more days - Inbound and returning calls only - Help seniors and disabled get their mobility back **Job Summary** - Take inbound calls and answer product questions. - Return...

  • Customer Service/Data Entry

    1 week ago

    Burbank, California, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionCustomer Service/Data Entry SpecialistLocation: Burbank/North Hollywood, CAAre you passionate about delivering exceptional customer service while excelling in data entry tasks? Do you thrive in a fast-paced environment where attention to detail is paramount? If so, we have an exciting opportunity for you to join our team as a...

  • Customer Service Scheduling Coordinator

    2 months ago

    Burbank, United States Repipe Specialists Full time

    Description: Repipe Specialists is seeking to hire a Customer Service Scheduling Coordinator (CSSC) in our Burbank Headquarters. As a CSSC, you will be responsible for assisting our repipe installation teams in the coordination and execution of various phases of the repipe installation process. This person will regularly interface with project managers,...

  • Patient Services Specialist

    2 days ago

    Burbank, United States Providence Health & Service Full time

    Description Pre-Registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, as well as explains patient financial responsibilities. Facilitates the patient admissions flow, including activities such as: patient identification, identification of accurate...

  • Customer Service Scheduling Coordinator

    1 week ago

    Burbank, California, United States Repipe Specialists Full time

    :Repipe Specialists is seeking to hire a Customer Service Scheduling Coordinator (CSSC) in our Burbank Headquarters. As a CSSC, you will be responsible for assisting our repipe installation teams in the coordination and execution of various phases of the repipe installation process. This person will regularly interface with project managers, property...

  • Customer Service Representative

    1 month ago

    Burbank, United States Quipt Home Medical Full time

    Job DescriptionJob DescriptionDescription:Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position: Customer Service RepresentativePosition Reports to: Branch Manager/CSR DirectorBranch: Goodnight...

  • Customer Service Representative

    4 weeks ago

    Burbank, United States Quipt Home Medical Full time

    Job DescriptionJob DescriptionDescription:Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position: Customer Service RepresentativePosition Reports to: Branch Manager/CSR DirectorBranch: Goodnight...