Director of Technology Operations
4 weeks ago
BCforward is currently seeking a highly motivated Director of Technology Operations for an opportunity in Indianapolis, IN
Summary:
- Position Title: Director of Technology Operations
- Location: Indianapolis, IN
- Anticipated Start Date: 06/03/2024
- Duration: Full-Time Employee
- Work Requirement: W2, sponsorship cannot be provided for this role.
- Pay Range: starting at $100.000/year
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Position Overview
Join BCforward's Information Technology team as a Senior Manager/Director of Technology Operations and deliver value by leading IT governance, operations, risk, and security initiatives to expand the team’s and BCforward 's capabilities. BCforward, LLP is a progressive, growing company looking for a Senior Manager/Director of Technology Operations to join their dynamic team.
POSITION PURPOSE AND OBJECTIVES:
The Senior Manager of Technology Operations will contribute to the transformation of “IT” into a high-performance technology services team by helping develop and implement the global information technology strategy while ensuring that BCforward 's environment remains reliable, scalable, and secure.
Position Responsibilities:
- Evaluate and provide company-wide security guidance while working with the company’s IT Security
- Lead to enhance and manage the IT security roadmap and strategy
- Formalize an annual evaluation of BCforward's organizational risk program and provide standardized company-wide security guidance that can be applied across the global business
- Standardize documentation for IT operations, security, and governance
- Work directly with the CIO to budget capital and operational expenses
- Enhance existing system monitoring and response programs, as well as first response protocols for system outages, security violations, or other technology service interruptions
- Work alongside HR to enhance cybersecurity training and testing programs
- Within company strategic guidelines, lead the selection and implementation of certification/framework program (e.g., SOC I/II).
- Establish and regularly test technology governance protocols
- Manage the technology services support processes
Required Skills & Experience:
- 2-4 years of experience leading technology teams
- Experience leading solution evaluation and implementation initiatives
- Strong technical background and expertise in planning and budgeting
- Expertise in Information Assurance
- Flexibility and strong collaboration skills
- General knowledge of enterprise technology stack
- Experience with Salesforce-based systems
- General knowledge of all facets of the common enterprise technology stack; security, DevOps, Application Development, infrastructure, ITSM, ITIL, etc.
- Experience with Salesforce-based systems
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