RCM Clerk

Who We Are:

Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 130+ clinics, 350+ providers, and 2200+ employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.

Company Conformance Statements:

In the performance of their respective tasks and duties, all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Responsibilities/Duties/Functions/Tasks:

• Daily triage of deliveries from lockbox(es)
• Process returned mail
• Responsible for processing manual payments through approved RCM tools
• Daily batch reconciliation
• Daily, weekly, and monthly reconciliation between the billing system, bank, and additional payment portals as requested by leadership
• Partner with internal departments to ensure timely posting and reconciliation
• Root-cause driven
• Works in collaboration with all third-party entities that are involved with similar RCM functions that partner with the Platinum consolidated platform.
• Responsible for maintaining a working inventory of tasks with no backlog, keeping leadership apprised of roadblocks and payer or bank issues
• Consistently follows established processes and procedures for all assigned accounts and projects to ensure prompt payment posting and account resolutions.

Additional Responsibilities/Duties/Functions/Tasks (if applicable):

·      Running or creating reports, as well as working on special projects as needed.

Education:

• High school diploma or GED.

Qualifications:

• Minimum 3-4 years of experience in a medical office, hospital setting, or CBO.
• Prior dermatology office experience is not required but is preferred.
• Quality written and verbal communication skills
• Superior computer skills
• Skilled and knowledgeable with Microsoft tools, including Excel
• Familiar with medical dermatology terms
• Professional in mannerisms
• Able to demonstrate compassion and patience in dealing with others, patients and co-workers alike
• Able to prioritize tasks, understand provider’s and management’s instructions, and know when to seek information or advice. Immediate and appropriate escalation of trends and issues to management that impact cash, aging, and processes
• Maintains or exceeds 95% of established productivity goals and quality standards
• Follows time-keeping and attendance policy daily
• Follows and maintains patient, account, and client confidentiality always. Adheres to HIPAA and Compliance Policy Guidelines
•  Completes projects as assigned with detailed documentation on trends and issues to management.

Our competitive benefits package includes the following:

• Medical, Dental, and Vision insurance
• Short-term/Long-term disability
• Life and other voluntary plans
• 401(k) plan
• Employee Referral Program
• Paid Time-Off
• Company-Paid Holidays

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.

Equal Employment Opportunity:

Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.

No phone calls or agencies, please.