Utilities Operations Manager

5 days ago


Richmond, United States CriticalRiver Inc. Full time

Title: Utilities Operations Manager

Duration: 16+ Months

Location : Richmond VA


  • Water & Gas Utilities Operations Manager/Subject Matter Expert with expertise in call center management, workforce management, quality assurance and training, emergency dispatch, and field operations.
  • The candidate must have recent and significant operations experience, preferably in a union environment.
  • Strong written communication skills and expertise in various software applications used to develop content for various audiences and purposes.


Still determining the needs, but scope may include:

  • Perform an assessment of current operations including gap analysis and readiness to meet the needs of future state
  • Assist with rewriting job descriptions resulting from new business processes, system functionality, etc.
  • Identify and develop operating procedures impacted by future state



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