Senior Azure Kafka Consultant

2 weeks ago

Atlanta, United States Infosys Full time

Infosys is seeking a Senior Azure Kafka Consultant with L2 support and development experience. As a Senior Azure Kafka Consultant, you will be required to provide advanced technical support, addressing complex issues escalated from L1 support or directly from end-users. You will also be expected to perform in-depth troubleshooting, root-cause analysis and implementing solutions. You will be required to respond to service requests with a focus on timely resolution and need to collaborate closely with L1 Support and other specialized teams. The role requires a deeper understanding of the different technologies and their corresponding configurations. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.


Required Qualifications:


  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of relevant Information Technology experience
  • U.S. Citizens or those authorized to work in the US are encouraged to apply. We are not able to sponsor it at this time.
  • The location for this position is Atlanta, GA. This position may require travel to project/client location.


Preferred Qualifications:


  • Atleast 3 years of L2 operational support and development experience
  • Understanding of Azure infrastructure, services, and tools to manage resources within Azure environments
  • Familiarity with monitoring tools and platforms such as Grafana, Splunk, Azure Monitoring, Azure Analytics, etc. This includes setting up custom alerts and dashboards to track system health and performance.
  • Experience in handling incidents and outages, including root cause analysis, communication, and resolution following the SRE model
  • Understanding of networking concepts, such as TCP/IP, DNS, load balancing, and firewalls, to troubleshoot connectivity issues
  • Knowledge of security best practices for messaging services, including encryption, authentication, and authorization
  • Proficiency in scripting languages, such as PowerShell or Python, to automate repetitive tasks, develop custom monitoring scripts, and streamline incident response.
  • Familiarity with tools like Azure DevOps, Apache Airflow or Ansible for managing infrastructure as code
  • Understanding of continuous integration and continuous delivery concepts, tools, and best practices to deploy and manage messaging services.
  • Strong analytical and problem-solving skills to diagnose and resolve complex technical issues in messaging services
  • Understanding and application of Google’s SRE principles, such as error budgets, service level objectives (SLOs), and service level indicators (SLIs), to ensure the reliability and performance of messaging services
  • Specific Application Support Knowledge for Messaging Service Expertise: Kafka, JMS, and MQ
  • Proficiency in Azure Event Hub,
  • Azure Service Bus,
  • Confluent Kafka Enterprise Platform
  • Confluent Cloud

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