Lead Software Analyst

1 month ago

Dallas, United States Concero Full time

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

• Must reside in the United States (does not include Alaska or Hawaii)

• Must be able to work a schedule within U.S. Central Standard Time core business hours.

• Must be committed to incorporating security into all decisions and daily job responsibilities

• Highly experienced professional with an in-depth understanding of Marketing concepts and how technology is used to meet the needs. Uses broad expertise, knowledge, and skills to resolve a wide range of complex issues; contributes to development of company objectives and principles to achieve goals in creative and effective ways.

• Focus is on operational, tactical, and strategic activities.

• Assists in the development of strategic planning for department.

• Works on large, complex assignments. Prepares and delivers informal and formal presentations to own team, department, other IT teams, and business partners.

• 4+ years' experience in technical analysis including workflow automation, process flows, and data diagrams, reporting and analysis

• 2+ years' experience Microsoft Dynamics 365 CRM

• 1+ year of experience with D365 for Marketing / Customer Insights

• Familiarity with regression testing, release testing, and/or troubleshooting system issues

• Experience complying with data security standards, global systems and working on large data integration initiatives

• Experience in leading projects from requirements gathering to effectively communicating with various levels of employees throughout the organization

• Must be organized with the ability to handle multiple projects simultaneously and adhere to timelines

• Ability to evaluate process improvement opportunities incorporating KPIs

• Must have strong attention to detail and ability to document both system design information and processes

• Ability to identify root cause and conduct initial investigation into problems as they arise

• Ability to partner with software development team members to communicate a detailed understanding of requirements

• Ability to clearly define and create detailed documentation to describe complex business processes to the lowest level

• Ability to validate that new software release are production ready and provide documentation for it to end users

• Prior success facilitating team meetings, daily standups, providing status reports, and conducting analysis

• Work well in a team collaborative setting, coordinating work and addressing work prioritization, escalating to management when necessary



Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

• Experience using JIRA/Confluence or another Project Tracking System

• Experience with Microsoft Power Platform, specifically Power Automate and Power Apps

• Professional experience as a Software Analyst, Business Analyst, Product Owner, Scrum Master or similar

• Experience working within the Agile methodology

• Good knowledge of Word, Excel, Power Point and Visio

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