Sr. Systems Engineer

3 weeks ago


Phoenix, United States IMPACT Technology Recruiting Full time

Qualifications:

  • Minimum of five years of Systems Engineering experience, with hands-on experience in system reliability and performance.
  • Proficiency in diagnostic and performance monitoring tools, with expertise in Dynatrace or similar tools preferred.
  • Familiarity with cloud environments such as AWS, Azure, Google Cloud, or SAP Cloud.
  • Specialized expertise in multiple technologies, including common web stacks, networking, monitoring, and performance optimization.
  • Experience with continuous integration/continuous deployment (CI/CD) pipelines and tools.
  • Strong interpersonal skills, with the ability to build professional relationships with cross-functional teams.


Essential Duties and Responsibilities:

  • Enhance overall system performance and resilience to meet key KPIs, focusing on response time and key customer experience indicators.
  • Design and develop proactive monitoring, reporting, alerting, and analytics tools to prevent issues. Collaborate with internal teams to ensure system availability and implement ongoing monitoring and alerting services.
  • Implement fault-tolerant and redundant systems to minimize downtime and ensure high availability. Develop strategies for automatic failover and recovery during failures.
  • Participate in incident response efforts during system outages or performance degradation. Conduct root cause analysis and implement preventive measures.
  • Maintain comprehensive documentation of system configurations, procedures, and knowledge articles. Utilize various sources to identify opportunities for improving system capabilities, including industry trends, research organizations, and technical conferences.

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