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Technical Support Analyst II

3 months ago


Enon, United States The Intersect Group Full time

Overview:

The Intersect Group is hiring for a Technical Support Specialist. You will be supporting a large store refresh initiative where you will be providing phone and back-end support (decommission, installs, provisioning, etc.) to onsite technicians. Individuals should possess a background within technical support/help desk, and be comfortable with troubleshooting networks, systems/servers, and mobile devices.


Hire Type: Contract

Location: Enon, OH (onsite)

Hours: Standard working hours


Qualifications:

  • Around 5 years of technical expertise
  • Experience with Windows
  • Network troubleshooting experience
  • Previous experience working in a Help Desk role or similar