Quality Supervisor

PetDine, LLC has the largest manufacturing plant of pet treats in North America, located in Harvard, IL. We are a privately held company that is totally committed to the pet industry. Enjoy working in a dynamic industry with a dynamic team. We have a need for a highly-motivated, enthusiastic Quality Supervisor at our Harvard, IL location.

Purpose and Scope

Manage the development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products. Provide management oversight and leadership to the Quality Control staff.

Essential duties and responsibilities

• Ensure and monitor company compliance with all SQF, HACCP and cGMP requirements, in addition to regulatory requirements, for audit readiness.
• Manage QC related non-conformance investigations, CAPAs and change controls.
• Facilitate and escalate any unresolved QC quality issues within assigned departments, customer complaints or inspections.
• Analyze and trend data to assess operational effectiveness.
• Author, review, and approve protocols and SOPs for compliance with SQF, HACCP and cGMP policies and regulations.
• Manage QC staff, perform and assign QC tasks to accomplish quality goals and objectives.
• Ensure accurate record keeping and retention of COAs, SDS, HACCP and allergen documents.
• Responsible for tracking all microbiological issues and all contamination in accordance with the quality policies.
• Responsible for investigation and resolution of OOS (out of spec) and OOT (out of trend) testing results.
• Establish and perform specified/required tests to verify that control measures are adequate to provide a product that conforms to contract requirements.
• Stop work if necessary, to resolve matters that affect safety, quality and/or inhibit the logical progress of production work.
• Travel to our plant in Harvard, IL and to industry functions when the need or opportunity arises
• New product development

Qualifications/Experience/Education

• BA in Food Science, nutrition, and animal health is desired
• Minimum of 4 years experience in a laboratory supervisory setting
• Attention to detail, multi-tasking skills a must
• Must be adaptable to shifting priorities and operate with a sense of urgency while maintaining high quality in order to meet important timelines
• Bilingual preferred - English to Spanish

Personal characteristics

• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
• Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within organizational parameters.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.

Environment

• Ambient conditions – Work area is, typically, a non-air-conditioned production environment. Hot or cold Temperatures, and all seasonal elements
• Atmosphere: Dust (Peanut - known allergen), canola seed, and odor
• Must be able to work around noise levels that may reach or exceed 85 decibels and require use of hearing protection for most of the work shift
• Protective clothing required: Uniforms, hardhats, earplugs, safety glasses, hair restraints, steel-toed shoes, gloves and safety harness may be required based on task performed; employees are required to wear all required PPE (i.e. hard-hats, safety glasses, earplugs, uniforms, and steel-toed boots) in addition to job specific PPE requirements. *Employees in roles that require respirators will need to be clean shaven

Physical Requirements

• While performing the duties of this job the employee is regularly required to sit, stand, walk, kneel, crouch, stoop, squat, twisting upper body, use hands to finger, handle, or feel; reach with hands and arms and talk or hear, vision
• Ability to move about or to a work site by ascending/descending stairs, bending, kneeling and prolonged periods of standing and sitting, stooping, bending, kneeling or squatting frequently
• Ability to operate equipment or machinery that may be located at different heights; may require work on ladders, scaffolding or other work at heights or in confined spaces
• Ability to lift and transport materials and equipment weighing up to 40 pounds on a frequent basis, up to 55 pounds on an occasional basis and up to 50 pounds overhead
• Requires ability and willingness to wear respirators