Field Services Engineer

2 months ago


St Joseph, United States Aegis Worldwide Full time

Family-owned global leader in the development and production of world class laboratory instruments is currently looking for a Field Service Engineer located in St. Joseph, MI.

Position Summary:

As a Field Service Engineer, you will build and maintain relationships as a customer facing member of the team while supporting service activities at customer facilities. You will provide maintenance, repairs, upgrades, installations, and training on LECO instrumentation as well as interact with other engineering disciplines, and experiences with leading-edge technology Good communications skills and willingness to work with a wide variety of our customers is required.

Position Responsibilities:

  • Troubleshoot, repair and install GC-MS, GCxGC-MS and GCxGC FID instrumentation
  • Promptly and correctly fill out service, installation, and related reports
  • Aid in documentation creation/review for new and current instrumentation
  • Presenting technical information regarding hardware and software in front of customers and staff

Position Requirements:

  • Minimum of Bachelor degree in the physical sciences with a background in analytical chemistry
  • Unrestricted work authorization to work within the United States
  • Working knowledge of GC/GCxGC-TOFMS, or other Separation Science products with two years hands-on experience (including service or laboratory work)
  • Must be able to work independently and have strong interpersonal and customer communication skills
  • Previous experience in field service or as a laboratory instrument operator and a basic knowledge of electronics is desirable
  • Ability to write SOPs and teaching experience is strongly desirable
  • Working knowledge of MS Office is required
  • Must be willing to relocate to St. Joseph, MI.
  • Requires some local travel (up to 35%). Company vehicle is provided.

Education/Certifications:

  • Minimum of Bachelor degree in the physical sciences with a background in analytical chemistry

*Special consideration for recent graduates is a possibility depending on the skills and depth of knowledge on relevant technology



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