Product Manager

2 months ago

North Salt Lake, United States BaseCamp Franchising Full time

Who Are We?

At BaseCamp Franchising, we are revolutionizing the apparel retail industry through our two fast-growing resale brands, Uptown Cheapskate and Kid to Kid. We take an entirely new approach to clothing resale, offering a vast assortment of in-demand brands at unbeatable prices, all in a polished, boutique shopping environment. Thanks to this unique combination, we have more than doubled sales to over $245 million in the past 5 years, with a huge wave of growth still on the horizon.


We have sustainability at our core, recycling tens of millions of items each year through our growing network of over 250 franchised stores. We are also strong advocates of the upcycling ethos: shopping resale can make the world a better, cleaner, and more sustainable place – while helping families save money at the same time.


As one of the fastest-growing franchise systems in the country, we are privileged to help hundreds of entrepreneurs find success by owning and operating Uptown Cheapskate and Kid to Kid stores. Continuous improvement and innovation are the cornerstones of our culture, and our top priority is to maximize the impact our franchisees have in their local communities. Our two brands are expanding rapidly, and we are looking for people who are excited to join us in our mission to make Uptown Cheapskate and Kid to Kid the two preeminent brands in resale.


What Will I Do in this Position?

The Product Manager will help lead our existing product development team to deliver rapid improvements to new and existing software systems. Reporting directly to our Chief Technology Officer, the Product Manager will be an integral part of BaseCamp’s growing technology department. They will collaborate with our executive leadership, franchisees, and other stakeholders to prioritize and define a robust product roadmap. Additionally, they will work day-to-day with Engineers, QA, UX Design, and Technical Support to build the company’s proprietary software suite into the leading platform in the resale industry. Other specific responsibilities of the role include:

  • Develop a comprehensive understanding of BaseCamp’s proprietary software suite, which combines a point-of-sale system, a product appraisal application, and an inventory management system
  • Discover, document, and understand challenges and opportunities within our store systems through data and direct interactions with franchisees, store managers and employees, and BaseCamp’s internal team
  • Maintain and prioritize a robust backlog of projects, opportunities, and initiatives for our engineering team to execute
  • Assist front-line teams to troubleshoot and resolve issues as needed
  • On occasion, present at both internal and external events, sharing the vision, plans, and opportunities our technology is enabling us to realize across our system of stores
  • Play an integral role in the agile software development life cycle
  • Act as a mentor by coaching and supporting fellow team members
  • Be a team player, embrace collaboration with both the Technology team and BaseCamp’s various other departments, and actively listen and respect the ideas of others


What Are We Looking For?

  • 5+ years of experience working with product engineering teams to deliver software solutions that delight users and customers
  • Experience working within an agile software development process, supporting a team through discovery, implementation, testing, and release
  • Ability to clearly present ideas, problems, and solutions to team members and stakeholders in both written and verbal formats
  • Self-driven and able to effectively prioritize and manage numerous tasks, interactions, and initiatives
  • Resourceful, with strong attention to detail


What Else Do I Need to Know?

This role is based at our headquarters in North Salt Lake, Utah at the base of the Wasatch mountains. We offer competitive pay and benefits that include:

  • Health and dental insurance plans
  • 401k matching (up to 5%)
  • Annual performance bonus
  • Paid Time Off (PTO), paid holidays & paid parental leave
  • An employee discount at Uptown Cheapskate and Kid to Kid stores
  • Opportunity to be part of a rapidly expanding company with a positive global impact


We take personal and professional development very seriously and actively invest in training opportunities for our employees. We strive to be a fun and authentic place to work, actively collaborating across departments and celebrating each other’s wins. If a fast-paced environment with diverse opportunities to learn and grow fits with what you are looking for, we would love to meet you.

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