Windows Engineer

2 weeks ago

Raleigh, United States Zolon Tech Inc. Full time

Roles and Responsibilities include, but not limited to:

• Provide SME level infrastructure management and automation support.

• Maintain smooth operation of multi-user computer systems, including coordination with system engineers, project managers, end users, and customer and IT management.

• Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.

• Test new releases of products to ensure compatibility and minimize user impact.

• Develop, maintain, document, and automate technical processes and procedures as needed.

• Adhere to strict Information Systems security guidelines in all cases.

• Documents current environments, SOPS, future directions, technical designs, change tickets, and other items for internal operations as well as external auditors.

• Will be the escalation point for other team members and knowledgeable of all team technologies.

• Responds to engagements from the tier 2 operations teams to provide production fixes and root cause analysis. Available on a pager rotation for 24x7 support

• Contributes to team projects, leads demos and presentations, helps new engineers learn established norms.

• Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to or led technology communities.

• Uses automation, system tools, and open-source solutions, in daily work


Minimum Qualifications:

• Bachelor's degree and a minimum 10 years of experience. Additional experience may be substituted for degree.

• SME-level accountability for a specific technology and backup/secondary responsibility for another technology.

• Experience supporting Microsoft Windows Server technologies.

• Strong Powershell or Ansible scripting experience, especially with the goal of automation

• Experience working under a Change Management umbrella, with strong policies and approval chain.


Desired Skills:

• Significant experience with AWX / Ansible Tower

• Experience with different languages to include Python, Perl, Ruby, PowerShell or equivalent.

• Experience with containers to include Kubernetes and/or Docker.

• Solid Understanding of modern operating systems and network technologies sufficient to automate associated processes – Windows / SLES / RHEL

• Integration of Git, in continuous deployment

• Strong experience with DevOps automation tools like Docker, Ansible.

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