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Onboarding Specialist

2 months ago

American Fork, United States Naviron Full time

Our client is a fast-growing SaaS company that provides an all-in-one customer management solution for field service organizations. Due to their rapid growth, we need to hire an Onboarding Specialist for client demand.


As an Onboarding Specialist, you will be responsible for overseeing the end-to-end onboarding process and working alongside senior leadership to improve the process.


Responsibilities:

  • Develop and execute comprehensive onboarding plans tailored
  • Ensure all aspects of the onboarding process are effectively managed and executed
  • Coordinate with the training specialists for training sessions and workshops to educate clients
  • Collaborate with the technical support team
  • Maintain accurate and detailed records
  • and more


Requirements:

  • Bachelor’s degree or equivalent in work experience
  • Prior job experience onboarding customers or project management in a SaaS company
  • Strong communication and interpersonal skills
  • Highly organized with the ability to manage multiple projects
  • Detail-oriented and proactive in identifying areas for improvement
  • Additional Desired Skills: Field Service Management, HubSpot