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Application Engineer

3 months ago

Sulphur Springs, United States EG4 Electronics Full time

Job Description

As Applications Engineer, you will play a crucial role in supporting and advancing the EG4 product line through both pre-sales and post-sales activities. Your primary responsibilities will include providing technical solutions and troubleshooting for on-site installations, conducting training sessions for internal teams and external partners, and ensuring customer satisfaction by addressing technical queries and proposing optimal solutions.


A successful candidate must be able to:

  • Understand EG4 products in a technical manner and provide a deep understanding of how they work in a customer application.
  • Provide pre and post sales technical solution for EG4 products
  • System level troubleshooting and commissioning of EG4 products related to their end application
  • Organize in house training for Sales and Marketing
  • Provide technical trainings / seminars for EPC/Installers/Distributors
  • Provide customer support by responding well to customer technical questions and understanding customer technical requirements to propose optimal solutions to strengthen customer relationship and trust
  • Prepare technical manual / articles
  • Work with Product Line Managers to help define next generation products


A successful candidate will demonstrate:

  • Strong system level knowledge and troubleshooting skills of those systems
  • Willing to provide hands-on pre and post sales technical solutions/demonstrations to support, repair, and R&D teams
  • Solution oriented mindset focused on the customers application
  • Confident in conducting technical trainings and technical presentations to partners and customers
  • Prompt response to end user/partners technical inquiries
  • Keep awareness of new product launch and acquire its technical knowledge


Qualifications:

  • BSEE or Mechatronics Engineering or equivalent
  • 3 – 5+ years of experience as a Applications Engineer in a related field
  • Experience in AC Inverter/Mechatronics are a plus
  • Project management skills are a plus


Physical Requirements:

  • R&D/Tech Bench- This position may require the ability to perform tasks that involve standing, walking, lifting 50+ lbs, bending, stooping, computer work, working with live electricity, and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodation.


EG4 Electronics Perks:

  • Medical.
  • Dental.
  • Vision.
  • Supplemental life.
  • PTO.
  • Company-branded merchandise.
  • Community events.
  • Company-funded continued education opportunities.
  • Discounts and perks through locally owned businesses.
  • Free Lunch Fridays

EEO Statement:

  • EG4 Electronics is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.