Talent Relationship Manager

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Chicago, United States LaSalle Network Full time

Are you a problem solver? Do you see yourself as the ultimate "people-person" who thrives at being the empathetic "go-to" point of contact to mitigate issues and ensure employee and client satisfaction? Then this role is for you LaSalle Network is looking for a Talent Relationship Manager who thrives in fast-paced, sales driven organizations to provide top-notch customer service, ensuring that our field employees' needs are met and that we maximize their employment duration at our clients.

The primary goal of this role is to prolong the tenure of temporary field employees (FEs) and increase the likelihood of field employees' redeployment through continuous support and effective issue mitigation. The Talent Relationship Manager (TRM) engagement begins upon the acceptance of an offer and continues throughout the field employees' placement duration.

Talent Relationship Manager Responsibilities:

  • Assist with onboarding and credentialing against client requirements
  • Conduct active outreach to FEs before the start date to ensure a smooth placement commencement
  • Maintain a quality control (QC) schedule (Day 1, End of Week 1, 2x Monthly) to address day-to-day issues promptly
  • Handle timecard/payroll concerns, call-offs, coaching, terminations, placement adjustments and client coordination
  • Assist with calendaring and Applicant Tracking System (ATS) submittals
  • Collaborate with the Client Relationship Lead to ensure accurate client Bullhorn profiles, covering background requirements, changes and specific client nuances
  • Execute talent retention events, newsletters, referral programs, etc.
  • Increase revenue growth by extending talent placement duration
  • Lower fall-off percentage by addressing and mitigating placement issues
  • Improve Talent Net Promoter Score (NPS)
  • Enhance redeployment rates and increase referral rates


Talent Relationship Manager Requirements:

  • Bachelor's degree
  • Recruiting experience is a plus
  • Ability to re-prioritize tasks based on changing needs
  • Experience resolving issues while providing an elevated level of customer service
  • Tech-savvy with proficiency in various applicant tracking systems, Excel and PowerPoint
  • Confident in asking questions and advocating when necessary
  • Agile and excels in non-structured environments
  • "No task too small" mentality
  • Capable of managing multiple tasks simultaneously with strong prioritization skills
  • Receptive to constructive feedback from internal and external stakeholders
  • Clear and concise communication skills


If you are interested in this role, please apply today

Thank you,

Meghan McGrath
Internal Recruiting Lead
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.

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