Information Technology Support Specialist

5 days ago

Madison, United States Clarity Technology Group, Inc. Full time

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Support Specialist. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We also offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI.We’ll Provide:A collaborative work environment with the ability to learn about many different industriesSalary of $45,000-65,000Room for professional growthRobust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverageWhat You'll Do:Provide support to end users via remote support sessions and on-siteProvide support for Microsoft technologies including Windows and Office 365•Configure, and deploy new laptop and desktop systemsDocument incidents and follow resolution proceduresProvide exceptional customer service at all timesSkills You'll Need:1-2 years of previous technical support experienceExperience with building desktops and troubleshooting hardware issuesEnjoy working as part of a collaborative team and in a fast-paced environmentAnalytical thinking, problem solving, and the ability to learn quicklyAbility to work a light, rotating on-call scheduleTechnical curiosityAssociate's or Bachelor's degree in an Information Technology related field is preferredExperience with Active Directory and Group Policy a plusNext Steps:Quick apply with your resume hereOrGet a head start on our application and aptitude testing process here: https://www.ondemandassessment.com/link/index/JB-DL6GMVO8B?u=1182753

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