IT Manager

Insight Global is seeking an IT manager with our client in Baton Rouge, Louisiana. This is a full time opportunity with an awesome company in the manufacturing space

Job Description:

The IT Manager provides strategic leadership for the technical design of networks, core infrastructure, and cloud-based services. This role oversees the day-to-day operations of the IT department, ensuring that network, infrastructure, and systems run smoothly and securely. The IT Manager develops and implements IT policies and procedures to support the business’s needs and leads various IT projects, ensuring they meet deadlines and budgets. Additionally, the IT Manager collaborates with other departments to resolve technical issues and improve processes, manages IT staff including recruitment, training, and performance evaluations, and ensures data security and compliance with relevant laws and regulations. This role also involves managing IT infrastructure budgets, optimizing costs, recommending upgrades and innovations to enhance business performance, monitoring industry trends and technological advancements to keep the company competitive, and developing and managing relationships with vendors and cloud providers.

Required Skills and Experience:

• Hands on experience in configuration and ongoing management of Network equipment and protocols including Meraki firewalls, SDWAN, switches, wireless access points, cloud and client VPN’s, circuits

• Hands on experience in setup and administration of physical servers, databases, VMWare, cloud VM’s, active directory, Azure AD/ENTRA Id, AWS storage gateway, domain controllers

• Hands on experience in configuration and administration of Office 365 including Exchange, SharePoint, Teams, Power Platform, Power BI, Edge, and OneDrive

• Experience in administration and management of a 3rd party help desk system based on ITIL methodology

• Experience in IT asset lifecycle management

• Experience in administration and management of 3rd party VOIP system, Webex calling a plus

• Hands on experience in configuration and administration of an end user computer and server patching system, Action 1 a plus

• Hands on experience in configuration and administration of backup and recovery system using Azure

• Hands on experience in configuration and administration of an endpoint anti-virus software. Sophos experience a plus

• Hands on experience in configuration and administration of Proofpoint email threat and fraud protection.

• Hands on experience in administration of MFA. DUO and Microsoft Authenticator a plus

• Experience in managing security alerts and incident response