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Installation Technician III

3 months ago

Richmond, United States Minuteman Security & Life Safety Full time

Installation Technician III is a senior technician role responsible for the physical installation, programming, and implementation for large, complex security projects. This role works with minimal supervision and is responsible for providing training to less senior installation technicians. A successful candidate for the Installation Technician III role will be comfortable leading field teams and have expert level technical installation skills.

With Minuteman, you’re working with the most technologically advanced security systems integrator in the business. Our unique product and design support offering has resulted in more than 30% growth over the past year with projected double digit over the next 12 months. To support this exciting growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of our exceptional team. Minuteman is a highly entrepreneurial, fast-paced small company culture. Generous benefits packages are in place to reward positive results.


Responsibilities include but are not limited to:


  • Perform installation and programming of security projects of all complexities per scope of work documents
  • Training and mentoring Installation Technicians I & II
  • Serve as crew foreman on larger projects as needed
  • Interface with customers to resolve installation and service concerns and questions
  • Follow and/or adapt proper schematic wiring diagrams and termination procedures
  • Markup as-built drawings, system documentation and device schedules.
  • Test operation of system to confirm compliance the scope of work, 100% functionality and customers satisfaction
  • Ensure that systems are installed in a time efficient manner meeting project deadlines
  • Assist Project Managers with IT coordination, implementation, system commissioning support and final documentation as needed
  • Communicate job status and project issues to Operations Manager or Project Managers regularly
  • Work safely and responsibly to avoid injuries and damage to property
  • On-call responsibilities and light service calls as required
  • Overnight stay and travel while performing duties at remote job locations and job training when required


Minimum skills and qualifications:
  • 5 years direct industry experience
  • Meet State qualifications alarm licensing and electronics security personnel as required
  • Comprehensive understanding of installation methods, troubleshooting methods, best practices, and procedures
  • Thorough understanding of basic electronics, installation and troubleshooting methods
  • Thorough understanding of all platforms installed and serviced by the company
  • Excellent knowledge of electrified door hardware and hardware installation
  • Strong understanding of networks
  • Effectively use basic office software such as Bluebeam®, NetSuite®, Microsoft Excel®, Microsoft Word®, and Microsoft Outlook®.
  • Able to lift 50 lbs
  • Able to safely work at heights on ladders and aerial lifts
  • Ability to successfully lead field crews on projects and ability to lead by example and mentor newer technicians
  • Excellent customer service skills


This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Minuteman Security Technologies, Inc is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.