Program Manager

4 weeks ago


Fort Knox, United States Joint Technology Solution, Inc. Full time

Joint Technology Solution, Inc. is currently seeking a Project Manager (PM) for a potential contract to provide administrative services within the Office of the Adjutant General Directorate (TAGD) and its subordinate agencies.


The PM shall possess experience in managing large-scale Government projects; be

responsible for planning and execution of all contract activities; be familiar with Government policies and procedures; possess good analytical and time management skills; and be an independent thinker. Additionally, the PM ensures that all personnel assigned to a task meet Government qualification standards and receive necessary training; coordinates preparation of contractor business plans; reviews contractor/subcontractor deliverables prior to

Government submission; and reviews contractor invoices prior to Government submission. Finally, the PM shall have full authority to represent the contractor on all daily operations; identifies funding and/or execution related problems then ensures the Government is provided timely notification of these issues; and be responsible for overall performance (to include subcontractors) related to this contract.


Duties and Responsibilities:

Oversees each section’s claims, inquiries and/or RFIs of the CBP procurement to ensure they are processed using the First-in-First-Out (FIFO) method by type of inquiry and program, unless action has been identified as a priority.


Procurement requires the handling of sensitive medical and personnel information that is protected under HIPAA; as well as regulations governing PII and PHI. PM shall ensure all contractor personnel who are required to handle PII, PHI and/or HIPAA sensitive records/data/information are trained.


Serves as the primary subject matter expert related to the CBP procurement. Provide management and technical information, including, but not limited to, technical evaluation of suggestions, input for staff studies and other staff actions, fact sheets, audits, recommendations for amending, revising, or originating Government regulations or policies; and other communications as required by Government. In addition, PM shall be responsible for monitoring contractor compliance and ensuring all deliverables are provided in accordance with the PWS.


Provide overall program management and oversight of GFP/GFE. Ensure contractor staff are using the updated program SOPs, site manuals and/or regulatory guidance in performance of assigned tasks. The contract PM shall cross train staff to maximize contractor performance; and manage contractor workforce to maximize throughput, garner efficiencies and ensure workforce is balanced against contract workload. Keeper of the contractor’s quality control program.


Attend required meetings. Prepare meeting minutes, memoranda, weekly updates, information/decision papers and other documents IAW PWS paragraph 5.6 (Documentation and Reports)


Propose identified process streamlining, changes, improvements and efficiencies to the Government for review and acceptance. All changes to processes shall be recommended to the Government for approval then submitted to the COR and KO for review.


Coordinate, staff, report, track and ensure all timelines and suspense’s are met in the drafting of Governmental approval and signed Senior Level / Special Inquires (i.e.: red-top inquiries, legal investigations, correspondences to senior Government officials, senior Army leadership, Army Board for Correction of Military Records (ABCMR), CRSC, TSGLI, ADB, PDA, Soldiers, Veterans, private citizens, and various members of other services. All Senior Level / Special suspense’s will be handled within the guidelines and rules defined by the Office of the Chief Legislative Liaison (OCLL), internal or regulatory guidance.


Monitor the opening moving, assigning, acceptance, tracking and closing of all claims, inquires, cases or RFIs using the appropriate database for the purposes of gathering accurate workload data.


Contractor shall ensure all contractor personnel (to include sub-contractor personnel) secure all case related documents at the end of each day to ensure the protection of HIPAA/PII/PHI data.


Perform normal office housekeeping-related duties.


Qualifications

  • Bachelor’s degree from an accredited college or a master’s degree with 6 years’ experience.
  • Must possess 10 years of military personnel management experience in Training and administration.
  • Experience with managing a contract in similar scope and size.
  • Must have an understanding of military protocol and precedence for the types of services being provided.
  • Must have experience with Federal Government funding process.
  • Ability to establish and maintain effective relationships and partnerships with stakeholders.
  • Organizational skills with demonstrated ability to execute multiple projects on time and on budget.
  • Possess interpersonal, communication, facilitation, and presentation skills.
  • Possess computer skills – shall be proficient with Microsoft Office applications.
  • Ability to work with minimum guidance.


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