Utilities Engineer

2 days ago


Oakland, United States Tata Consultancy Services Full time

Job Title

Utilities Analyst


Relevant Experience

(in Yrs)

3

Must Have Technical/Functional Skills

Utilities Domain Knowledge, Basic SAP, Excel , Macros in Excel, Excellent communication, Other utilities software


Roles & Responsibilities

  • Be part of L1.5 support team
  • Experience in Triage team monitoring incidents
  • Working experience in Support and monitoring roles
  • Monitored customer incidents as they came in and worked with our partners to triage, remediate, and resolve these issues.
  • Take Updates requests from business and do system updates from lower environments to move to production
  • Work with Developer and Business on the enhancement request and make sure all that is accounted for is completed
  • Hands on experience in Excel and if possible, macros for triaging and reporting purposes.
  • Basic knowledge of SAP applications and coordination of incidents resolving with the right parties


Generic Managerial Skills

Team Coordination, Follow ups, Excellent Communication skills



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