Program Manager

3 weeks ago

Bend, United States Bend Bioscience Full time

At Bend Bioscience, we are looking for colleagues with: SCIENTIFIC CURIOSITY, HONESTY, HUMOR, CONFIDENCE, HUMILITY, TRUSTWORTHINESS, RESPECT FOR CO-WORKERS, and the DESIRE TO MAKE A DIFFERENCE AND HELP PATIENTS.


Job Description:

Bend Bioscience is focused on research, development, and clinical production of non-sterile drug delivery technologies, drug products, and intermediates for the pharmaceutical industry. In this role, you will need a servant leadership mentality—meaning you will foster the needs of your internal and external teams and use your super-powers to break down barriers and keep projects moving forward. A strong working knowledge of drug product development and manufacturing is desired and being a supportive team-player while using exceptional leadership, communication, influencing, and facilitation skills are must haves. You will work collaboratively across different functions and levels of Bend Bioscience and our clients’ organizations while being an excellent communicator ensuring all team members understand what is needed of them and that client expectations are set and managed properly.


*Please note: We will define title for this position based on candidate experience and expertise; Program Manager or Program Coordinator.


The Program Manager works collaboratively with multi-disciplinary team members consisting of internal and external stakeholders to support planning and execution of client projects as well as internal initiatives by:

  • Serving as primary point-of-contact internally and externally for project logistics planning
  • Developing and fostering client relationships, with ultimate responsibility for the client experience
  • Developing and maintaining project plans and timelines for multiple projects
  • Collaborating with internal technical, operational, and business development team members to scope and quote proposals, work orders, and change orders
  • Driving project delivery to meet program expectations and managing and forecasting revenue consistently and accurately
  • Promoting positive and productive working relationships across a diverse portfolio of clients and their projects with varying communication styles and teamwork preferences
  • Collaborating with internal and external project team members to anticipate, identify, and communicate project needs and changing priorities
  • Monitoring project progress and performance and raising awareness when resource and prioritization changes may be appropriate to consider
  • Escalating and supporting resolution of issues that arise
  • Implementing and optimizing applicable project management planning systems and communication tools
  • Presenting at and facilitating internal and external meetings
  • Performing additional tasks as required


Characteristics:

  • You are innately service-oriented and understand the importance of excellent communication and client service skills to succeed in the role
  • You believe leadership comes from every level, not just the top
  • You are proficient with the English language and have excellent interpersonal and written communication skills
  • You are self-motivated, proactive, well-organized, enthusiastic, and detail-oriented
  • You can prioritize multiple tasks and work in a fast-paced, ever-changing environment
  • You are proficient with Microsoft Word, Excel, PowerPoint, and other project management software


Experience Requirements:

  • Bachelor’s Degree and a minimum of 2 years of experience in the pharmaceutical industry with a focus on project management or related role; experienced project management and client service professionals in different industries will be considered
  • Proven success of leading complex projects and driving forward to achieve goals and meet delivery objectives
  • Proven success in a client service role rooted in building and maintaining relationships with internal and external clients and project teams
  • Program management certification a plus

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