Dog Parent Support Team

1 month ago

Phoenix, United States Dogtopia Full time

We are looking for an awesome new member of our Dog Parent Support Team "What is that?", you may ask? Well, Dogtopia is the industry leader in dog daycare, and we are a multi-unit Dogtopia operator, with six existing locations throughout the Phoenix Valley and Tucson. This squad operates as the heart of our team, keeping relationships strong with both our Dog Parent clientele and our on-site daycare team members.

We work in a collaborative, open office environment, in our headquarters in Midtown Phoenix, providing elevated customer service and support, answering questions, creatively solving problems, and communicating with a spirit of genuine care… oh, and we have fun while doing it (have your Spotify favs ready)

There will be a huge amount of career growth potential as we develop additional locations throughout Arizona and beyond.

Successful candidates will:

· Love dogs. Obviously.

· Be naturally positive and optimistic.

· Be proactive, have a strong work ethic, and love to raise the bar.

· Be excited to help build a business from the ground up.

· Be energetic and willing to go the extra mile to see the business & team succeed.

· Be fiercely self-motivated and hungry for a chance to supercharge their career growth.

· Be fiercely team-oriented and recognize that putting the team first is the only way to succeed.

· Be on a lifelong quest to learn and improve.

· Enjoy building emotional connections with dog-loving strangers.

· Believe in Dogtopia’s purpose (keep reading).

The Role

Since we are an off-site team (i.e. not IN the daycares), we really value spending time on the phone building relationships with Dog Parents, helping with all things customer service, sales (preparing them to enroll their dogs into daycare), and light billing (setting up daycare plans, for example). We essentially act as a virtual “front desk,” tending to Dog Parents and enhancing their experience, so that our on-site teams can focus on giving the most exciting day ever to, you guessed it - the dogs We all work together, as one big team :)



The perfect person in this role will be excited about the benefits dog daycare offers to dogs and their parents, motivated and stoked to convert leads into daycare enrollees, conduct a variety of administrative tasks to support our operation, and then to be a point of contact throughout the entire relationship, always looking for opportunities to do outside-of-the-box cool shit for people and pups.

Key Skills Necessary:

· Comfortable with technology and learning new programs.

· Detail Oriented. When the safety of our dogs and teams is on the line, details matter.

· Adaptable. We are still growing. That growth means that you can (and we hope you do) give feedback about what is working or not working well, and also pivoting as we adapt to changes and the needs of a growing business.

· Strong communication skills. This works both ways. You will need to be able to communicate with multiple types of people over various mediums (phone, email, text) and also be able to understand incoming information from multiple sources.

· Empathy. Every member of this team knows how to deliver a smile through the phone, and demonstrates a friendly, warm tone, understanding that when we are speaking to people about their dog(s), we are speaking to them about their family member(s).

Our Purpose

Dogtopia is more than a business. Our reason for being (we call it our Noble Cause) is to enhance the joy of dog parenthood AND to enable dogs to positively change our world. This guides everything we do.

We enhance the joy of dog parenthood by helping to create better canine citizens. Being a dog parent can be one of the most rewarding experiences life has to offer. Our purpose is to make that a reality for every dog parent who walks through our doors. Daycare enriches a dog’s life with a sense of purpose and a regular schedule of exercise, socialization, and education. This produces an endless list of “at-home” benefits to make being a dog parent less stressful and more joyful.

We enable dogs to positively change our world through our direct support of three worthy causes: Service Dogs for Veterans, Youth Literacy Programs, and Employment Initiatives for Adults with Autism.



Job Type: Full-time

Compensation:

$15.50 to $18 per hour.

Hours:

35-40 hours/week, with availability to work weekends

Location:

3rd Street & Indian School (this is not a remote role)

  • Dog Parent Support Team

    2 days ago

    Phoenix, United States Dogtopia Full time

    We are looking for an awesome new member of our Dog Parent Support Team! "What is that?!", you may ask? Well, Dogtopia is the industry leader in dog daycare, and we are a multi-unit Dogtopia operator, with six existing locations throughout the Phoenix Valley and Tucson. This squad operates as the heart of our team, keeping relationships strong with both our...

  • Dog Parent Support Team

    1 month ago

    Phoenix, United States Dogtopia Full time

    Job DescriptionJob DescriptionWe are looking for an awesome new member of our Dog Parent Support Team!  "What is that?!", you may ask?  Well, Dogtopia is the industry leader in dog daycare, and we are a multi-unit Dogtopia operator, with six existing locations throughout the Phoenix Valley and Tucson.  This squad operates as the heart of our team, keeping...

  • Contract Dog Trainer

    2 days ago

    Phoenix, United States Arizona Humane Society Full time

    Every pet deserves a good life. We save the most vulnerable animals and enrich the lives of pets and people. Our mission is made possible with the hard work of our valued employees. Named "Best Nonprofit" and "Best Place to Volunteer" by our community, we offer a friendly, professional work environment with a culture that promotes innovation, compassion and...

  • Professional Pet Sitters

    2 days ago

    Phoenix, United States Pawfect Pet Sitter Full time

    Pawsome Pet Lovers ~ You'll Be Tails Over Heels For This Job! Pawfect Pet Sitter is rated as one of the best, and only DOUBLE certified pet care companies in the N. Phoenix and Desert Hills areas. We are looking for Pet Sitters & Dog Walkers to join our growing team! Looking for professional pet sitters interested in earning $800-$1000+ a month loving on...

  • Professional Pet Sitters

    4 days ago

    Phoenix, United States Pawfect Pet Sitter Full time

    Job DescriptionJob DescriptionPawsome Pet Lovers ~ You'll Be Tails Over Heels For This Job!Pawfect Pet Sitter is rated as one of the best, and only DOUBLE certified pet care companies in the N. Phoenix and Desert Hills areas. We are looking for Pet Sitters & Dog Walkers to join our growing team! Looking for professional pet sitters interested in earning...

  • Top $$ for Experienced Pet Groomer at Upscale Boutique

    4 weeks ago

    Phoenix, United States Petbar Boutique - Arcadia Full time

    Job DescriptionJob DescriptionWe are looking to add reliable, energetic, and experienced all-breed Pet Groomers to our team.We offer the best commission in the industry, and a professional dog lovers work environment. All our groomers have private grooming studios. Our new modern facility is filled with smart friendly people with positive energy.Are you an...

  • Nutrition Sales Consultant

    4 days ago

    Phoenix, United States Just Food For Dogs Full time

    Job DescriptionJob DescriptionArcadia Commons (4290 E Indian School Rd Suite 119, Phoenix, AZ)Job SummaryPack leaders wanted! We are JustFoodForDogs, and our passion is to help give all animals 'More life. More years. More love.' by providing them with the best diet. If you share our passion, apply to be a Nutrition Consultant today! Our most...

  • Nutrition Sales Consultant

    4 days ago

    Phoenix, United States Just Food For Dogs Full time

    Job DescriptionJob DescriptionBiltmore Plaza (3124 East Camelback Road, Phoenix, AZ)Job SummaryPack leaders wanted! We are JustFoodForDogs, and our passion is to help give all animals 'More life. More years. More love.' by providing them with the best diet. If you share our passion, apply to be a Nutrition Consultant today! Our most successful...

  • Professional Animal Loving Care Takers Needed

    1 month ago

    Phoenix, United States Pawfect Pet Sitter Full time

    Job DescriptionJob DescriptionRELIABLE Pet Sitters & Dog Walkers WANTED for puppy kisses and kitty purrs!   Looking for a professional pet sitters & dog walks to join our fast-growing team, interested in making $800-$1000+ a month loving on pets in the Anthem, Tramonto & Desert Hills areasPawfect Pet & House Sitter is rated as one of the best DOUBLE...

  • Household Manager

    1 week ago

    Phoenix, United States Smile Dental Group Full time

    **A little about us**: My husband and I own a local small business and work together during the week. We have a beautiful 3-year-old daughter who goes to pre-school Monday to through Friday. We have three dogs, of various ages and sizes so you must be a dog person. We're looking for the right person to support us with household items so that when we are home...

  • Specialist - Family Support

    3 weeks ago

    Phoenix, United States Southwest Human Development Full time

    A positive future for every child Southwest Human Development is Arizona's largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child's development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this...

  • Family Support Partner

    4 weeks ago

    Phoenix, United States Southwest Network Full time

    Under the supervision of the Team Lead and in conformance with acceptable social work practice and the agency's program definition and policies, the Family Support Partner I will: offer support and encouragement to families. Link parents with other parents in community to reduce isolation that occurs when parenting a child with complex needs. Support...

  • Specialist - Family Support

    3 weeks ago

    Phoenix, United States Southwest Human Development Inc Full time

    Job DescriptionJob DescriptionA positive future for every childSouthwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting young children and their...

  • Sales Support Team- Warehouse

    2 weeks ago

    Phoenix, United States The CORE Group Full time

    Job DescriptionJob DescriptionSalary: $20-21.00/hourDo you have a passion for food?Are you looking for a company where you can learn, grow, and WIN?CORE Foodservice is a North American Foodservice Sales Agency that blends engaged leadership with a deep network of market specialists across North America who connect our customers with the brands they love....

  • Family Support Specialist

    1 month ago

    Phoenix, United States Beia's Families Full time

    Job Overview: We are seeking a Family Support Specialist (FSS) to join our team and provide essential assistance to families with a family-centered and strength-based approach. The role is focused around the Healthy Families America Program which was created to establish trusting relationships with the goal to improve parent-child relationships. The Health...

  • Household Manager

    1 month ago

    Phoenix, United States Hiring Manager Full time

    Job DescriptionJob DescriptionWe are seeking a dedicated and organized individual to join our household as a Household Manager. The ideal candidate will take charge of various tasks related to the care of our little one, manage household items efficiently, and handle special projects with attention to detail. We need someone who can work at least hours a...

  • Household Manager

    4 weeks ago

    Phoenix, United States Hiring Manager Full time

    Job DescriptionJob DescriptionWe are seeking a dedicated and organized individual to join our household as a Household Manager. The ideal candidate will take charge of various tasks related to the care of our little one, manage household items efficiently, and handle special projects with attention to detail. We need someone who can work at least hours a...

  • Software Manger of Fronend team

    2 weeks ago

    Phoenix, United States Motion Recruitment Full time

    Job Description The company is seeking a Software Engineering Manager to oversee a couple of front-end teams within a Global Web Engineering team. The responsibilities for this position include leading talented engineers, building customer-centric web products, collaborating with product managers, mentoring and nurturing talent, recruiting diverse web...

  • Software Manager of Frontend team

    3 days ago

    Phoenix, United States Motion Recruitment Partners, LLC Full time

    Job Description The company is seeking a Software Engineering Manager to oversee a couple of front-end teams within a Global Web Engineering team. The responsibilities for this position include leading talented engineers, building customer-centric web products, collaborating with product managers, mentoring and nurturing talent, recruiting diverse web...

  • Showing Assistant for Top Real Estate Team

    2 days ago

    Phoenix, United States Shanna Day Team (PLACE 71) - Recruiting Full time

    **Summary**: We have 15,000 leads - of which 2900 are opening listing alerts and market reports - we have opportunity for you to learn and grow with a top Real Estate Team in the East Valley! Our leads are for luxury as well as everything else! Learn from and grow with the top 20% of real estate professionals in North America. Come grow with us as a Showing...