Dynatrace Engineer
3 months ago
Rochester, United States
Tata Consultancy Services
Full time
Job Description
Must Have Technical/Functional Skills
- Experience in leading/mentoring the team and solved technical escalations
- Experience in communicating the escalated issues to feature team & product managers
- Experience in reviewing all technical support related processes and documentation in process improvement
- Experience in Dynatrace, and Python, how to build dashboards and setting up the alerts
- Ability to triage the production incident by analyzing application logs
- Ability to carry out L1.5 activities based on Standard Operating Procedures (SOP) provided
- Experience in creating technical system understanding documents and SOPs
- Share a point of view in Site Reliability Engineering (SRE) to improve system stability and scalability.
- Develop and maintain Python scripts for automation and performance testing.