Business Analyst

3 days ago


Woodbridge, United States firstPRO, Inc Full time

firstPRO is now accepting resumes for a Business Analyst specializing in claims in Woodbridge, MA. This is a 3-6 month contract to hire role and onsite 4 days per week.

The Business Analyst will provide system support to the various business units within the enterprise by means of research, analysis, testing, documentation and training for issues and enhancements related to all systems.


The ideal candidate will possess a strong working knowledge of the SDM (System Development Methodology) process and will have the ability to analyze systems and processes within the Personal/Commercial insurance environment. In this position, you will provide recommendations for enhancing work flows to improve processes and identify and correct system issues.

  • Create requirement documents that are complete, consistent, comprehensible and feasible
  • Preparation of the Impact Analysis needed for new systems or enhancements to existing systems.
  • Adhere to the project’s timeline and keep the Manager apprised of status, issues and progress.
  • Document functional requirements to include all information needed by the developers by translating business requirements into detailed system/IT requirements.
  • Participate in the preparation of Test Plans and execution of Systems Testing in conjunction with the QA Team.
  • Assist the Business Team during User Acceptance Testing (UAT) by answering any questions, reviewing test director defects and determining if it is a true defect, or whether a change control is needed before assigning to development team.
  • Prepare meeting agenda and take minutes (as needed).
  • Interpersonal skills to establish good rapport, generate enthusiasm, negotiate priorities, and to resolve conflicts between various groups
  • Ability to work across teams including project managers, QA team and development teams


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