Instructional Designer

Job Duties:

INSTRUCTIONAL DESIGN (45%): Collaborates with and guides faculty, Subject Matter Experts (SMEs), and academic support staff in the planning, design, and implementation of all aspects of course and program design (digital learning content, activities, experiences, etc.). Meets faculty and staff where they are, in skill level, delivery modality, campus location, and communication preferences. Works with faculty and SMEs to design courses, programs, and learning paths based on adult learning principles with the use of interactive learning activities and assessment strategies to promote critical thinking and learner engagement in multiple modalities. Produces all content with an "accessibility and mobile first" mindset to meet universal design best practices and reduce barriers to student learning. Implements and ensures the Client-wide instructional design and course/program deployment standards for programs, class sites, content, and instructional technologies. Conducts a thorough quality assurance review of courses before implementation and recommends changes to the review schedule to ensure the high-quality delivery of course content over time, keeping learning design, accessibility, usability, and course/standards consistency top of mind. Contributes to content creation and dissemination efforts to empower colleagues and others to create or to teach effectively with technology, including documentation, learning aids, graphics, and other materials for online, print, and other deliverables/platforms. Works with Instructional Designers and course design teams at each school to assess and implement the Client-wide standards and best practices on instructional design and technology deployment. Works with schools, faculty, and support personnel to develop and deliver self-paced, online learning courses, resources, and other content for (a) online faculty success and (b) online student success.

TRAINING AND SUPPORT (20%): Creates, tracks, updates, responds to, and/or resolves instructional design support requests in the Client's support ticketing system. Rapidly troubleshoots deployed class sites, programs, or content in support of faculty and learner success. Partners with school support staff and instructional designers to remediate elements of existing course content as needed. Conducts and contributes to technology onboarding sessions with new, returning, and current faculty. Contributes to and delivers workshops and faculty development programs to share and promote effective practices, emerging techniques, and other lessons from active research in the field of instructional design, educational technology, digital learning environments, pedagogy, and other relevant topics. Contributes to Technology & Learning website reviews and updates. Partners with other IT or school colleagues on instructional design or educational technology projects and topics. Contributes to routine LMS and learning tool reviews and contributes to the testing and evaluation of LMS features, learning tools, integrations, systems, and other technologies.

COMMUNICATION AND RELATIONSHIPS (10%): Promotes a Client-wide strategic vision for technology and learning. Represents Client and IT in a professional manner when collaborating with internal and external stakeholders. Adopts, supports, and contributes to a welcoming, inclusive, collaborative, professional, and productive team and work environment. Develops and maintains strong partnerships with campus personnel and departments, as well as with external vendors and service providers, to assure current and future operational success. Conducts outreach to Client faculty and Subject Matter Experts (SMEs) using all modalities of communication and delivery methods to determine needs and build and maintain strong relationships. Partners and collaborates with school faculty, SMEs, and academic support to design, implement, and review course learning content, including course goals, learning objectives, asynchronous interactive content, course outlines, multimedia deployment, etc. Promotes Technology and Learning's successes to client and broader national and international academic communities through various means such as conference presentations, articles, web pages, blog posts, social media, videos, campus events, etc.

PROJECT MANAGEMENT (5%): Works on multiple, concurrent projects from initiation to completion, including consultations, development, implementation, evaluation, revision, etc. Contributes to the project planning process with team members, program leads, faculty, SMEs, support staff, service providers, and other constituents. Estimates time and resources required for tasks and projects. Monitors and updates projects on project management tools to track the completion of tasks, milestones, and deliverables. Routinely communicates project status through reports or meetings with team, stakeholders (internal and external), and leadership. Partners with key stakeholders to gather feedback on future projects, upgrades, and/or changes. May lead small to medium special projects periodically.

RESEARCH, ANALYSIS, AND REPORTING (5%): Analyzes course designs, curricular strategies, selected technologies, academic assessments, content evaluations, accessibility reports, and other data and feedback to recommend quality improvements for teaching and learning. Reviews periodicals, journals, and other sources of information to keep abreast of new developments in the fields of instructional design, universal design/accessibility, educational technology, digital learning environments, pedagogy, and other relevant topics. Participates in local and/or national instructional design or learning technology communities of practice.

ADMINISTRATION (5%): Reviews and submits regular, timely, and complete paperwork and processes, such as status reports, bi-weekly or monthly timesheets, assessments for mid-year and annual reviews, and other routine IT and Client practices. Keeps personal and shared workspaces clean and organized.

COLLABORATION (2.5%): Provides backup support and assistance to other team members. Collaborates with co-workers and Clients colleagues on departmental, division-wide, and institutional projects. Shares process information and makes informal recommendations on how to improve processes and overall job execution within the team/department.

PROFESSIONAL DEVELOPMENT (2.5%): Attends training sessions, vendor presentations, user group meetings, conferences, and seminars. Engages regularly in individual professional development related activities to remain current with industry technology trends and work processes

Required:

Must have higher education experience