Emergency Services Manager

1 week ago


Fort Wayne, United States Hays + Sons Full time

This is a stable and critical role where you will be valued and respected for your experience and skills


Minimum requirements:

  • At least 3 years of water and mold mitigation experience
  • 2 or more years in a leadership role
  • WRT/ASD and AMRT certifications preferred but not required
  • Comprehensive understanding of Xactimate
  • Can thoroughly read and create estimates independently
  • Excellent interpersonal, communication and customer service skills
  • Time management and prioritization
  • Teamwork oriented
  • Effective stress management

Responsibilities:

  • Develop, train and mentor technicians and project managers
  • Management of water/mold mitigation projects from start to finish
  • Creation of estimates in Xactimate
  • Oversight of technicians and sub-contractors on all projects
  • Regular client and adjuster communication
  • Participation in weekly production meetings
  • Participation in on-call rotation for emergency response
  • Monitor and audit DASH files
  • Participate in monthly 1:1’s and annual evaluations
  • Must have valid driver license



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