Office Manager

3 weeks ago


Sunnyvale, United States Sunnyvale Dance Academy Full time

Sunnyvale Dance Academy strives to promote a positive dance learning environment with an emphasis on fun, creativity, discipline, and rigor in our beautiful home in Sunnyvale, Texas.


We are seeking a collaborative and self-driven person to consistently deliver excellent customer service, provide exceptional administrative support, and attend to our school’s needs inside and out of the classroom.


This position requires a minimum one-year commitment and specific availability.

  • Mondays/Wednesdays 9 AM – 5 PM (on site),
  • Tuesdays 3-9 PM (on site),
  • Thursdays (virtual),
  • Friday 9 AM-5 PM (9 AM-12 PM on site/12 PM-5 PM virtual).
  • Approximately 3-5 weekend days required per year. 

 

Responsibilities & Duties

Communication

  • Strong phone and in-person communication skills to help ensure students find ideal class(es) in our studio
  • Willingness to build and maintain positive relations with current & new customers
  • Ability to compose articulate and professional customer-centered email communication
  • Command of front desk responsibilities and ability to multitask and prioritize quickly 


Studio Operations

  • Provide high quality customer service
  • Support ongoing projects in our studio database such as inputting class information, updating ordering information,
  • Maintain a clean studio environment by performing daily/weekly organization/cleaning tasks & ensure other front desk staff are adequately performing their responsibilities
  • Conduct day to day activities within an office environment – answering phone calls, responding to emails, data entry, and a variety of front desk reception tasks
  • Support teaching staff as classes run all day and evening
  • Creativity is a bonus 


Qualifications

  • Must pass Texas State background check
  • Strong computer skills, particularly in Google Suites & Microsoft Word & Excel
  • Positive, collaborative and customer-oriented
  • Punctual, reliable and professional in appearance and demeanor
  • Self-driven and demonstrated ability to perform duties without supervision
  • Detail oriented with strong organizational and critical thinking skills
  • Passion for dance and the creative arts – Bonus
  • Great with kids - Bonus

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