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Retail Store Sales Leader

2 months ago

Malibu, United States Surfing Cowboys Full time

Surfing Cowboys is a family owned and operated small-business, we mix vintage with our own branded apparel along with icons of California design, beach culture, mid-century innovation, pop-culture and Joie de Vivre into a seamless style that has found its way into homes, businesses and hearts around the world.


Now in our 29th year we are building on our brand legacy, deep roots, extensive collection and world-wide network of friends and fans to expand our offerings and evolve into an exciting next chapter. Our Malibu location is going strong, our new apparel line is expanding, a new website is soon to launch and we anticipate opening an additional location in the coming year.


Job Description:

We are seeking one outstanding experienced retail sales team leader to step in and help bolster our existing sales team. This candidate should have significant experience working in apparel sales, be highly organized, operationally minded, and dedicated to building the Surfing Cowboys brand.


The position reports directly to the owners and will be responsible for assisting in the day-to-day operations and front-facing sales and management of our retail store. The Retail Sales Specialist will ensure all store standards are being adhered to, sales are cultivated and closed, operations are being executed and all business needs of our Malibu location are being met he/she will also be responsible for helping to create and maintain an atmosphere that promotes a positive work environment, while increasing sales and profits.


Like our sales associates, the Retail Sales Team Leader should enjoy the art of storytelling, as we approach sales as matchmakers, pairing our customers with the unique and wide-ranging product selection. This candidate should also feel inspired by the Surfing Cowboys lifestyle and aesthetic, as all representatives are first and foremost, ambassadors of the brand and will be conveying our brand message.


Responsibilities include:

Assist with the coordination of all activities of daily operations, including but not limited to: planning, forecasting, time management, inventory management, staffing and procurement.


Play an active role on the sales floor, modeling sales techniques and behavior to the team through customer engagement and salesmanship, ensuring quality customer service is provided and shop goals are met.


Inventory management, product entry, orders, transfers, check ins, processing, storage management, inventory presentation and display.


Increasing positive customer experiences and reach to build loyalty and deliver measurable results.


Compliance with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly

inventory reconciliations to ensure annual inventory shrinkage is below company target and re-orders are placed in a timely manner.


Ensure compliance with company policies and procedures.


Ensure that all safety guidelines are followed at all times.


Ensure that the company is run in accordance with company standards, policies and government regulations.


Qualifications


5+ years retail sales, leadership experience a plus

5+ years operations and logistics experience preferred


Experience selling both vintage and new merchandise

Flexible leader that is willing to adapt to our brand culture

Excellent written communication and computer skills

Problem-solver

Self-starter who is extremely detail-oriented and able to multitask

Adaptable to the ever-changing needs of the business

Highly proficient with technology, computers and Instagram

Experience with Shopify POS, Shopify E-Commerce and G-Suite preferred,

Foreign language skills a plus

Must be authorized to work in the USA

Must have drivers License

Must be able to stand for long periods of time

Must be able to lift 30 pounds

Must be available to work weekends


***Interested? Please email resume and cover letter to donna@surfingcowboys.com or apply via LinkedIn with an attached cover letter.


We ask for a cover letter with resume because we get many applicants who have extensive career experience without relevant retail positions listed on their resume and because many applicants appear not to have done due dilligence to determine if our posted position and place of business are a match for their skill set. We are hiring - we’d like your resume -and- we’d like to know why you’d like to work with us, how you can contribute.