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Onsite Supervisor

4 months ago

Irving, United States Arrow Workforce Solutions Full time

Tenure - Full Time, Permanent

Title - Onsite Coordinator/ Supervisor

Location - Irving, TX

Hours - 7:00 am - 3:30 pm (Might change on the business needs)

Pay Rate - $19- $21/hr.

Days - Mon - Friday/ some weekends, if necessary

About Us:

Arrow Workforce, for over a decade, has always strived to get the best people in the best positions to ensure quality for our clients in the recruitment process. Whether it be in Manufacturing, Distribution, Pharmaceuticals, or Technology, we can attest to our successful partnerships with multi-national companies. And right now, there is an opportunity to be part of the Arrow family as it expands and diversifies.

The role of an On-Site Supervisor is a representative of Arrow Workforce, a conduit between us and the client, you will be responsible for building relationships, maintaining a safe & efficient workplace and ensuring customer/client satisfaction. Detailed below are some of the responsibilities we at Arrow expect as we look to fill this role.

Responsibilities & Expectations:

· Build and maintain relationships with key client/management figures to ensure a high level of customer satisfaction.

· Understand the client’s vision, business strategy and policies.

· Make sure all safety and health protocols are in place, followed and updated.

· Screen, recruit, and onboard new team members to their specified roles.

· Understand the different components/areas of the distribution center to ensure quality.

· Tracking and maintaining metrics such as attendance, productivity, attrition, and payroll.

· Maintain relationship with staff/associates daily. Be approachable to their needs.

· Understand training & SOPs of certain job roles.

· Conflict resolution and de-escalating issues between team members and client.

· Keeping up-to-date with industry changes in terms of recruitment; preparing for market peak.

· Develop plans and strategies to efficiently manage sudden changes in staffing, safety, and productivity.

Experience/Requirements:

· Must have supervisory experience.

· Must have strong leadership skills, be able to perform tasks in a fast-paced environment.

· Excellent proficiency in Microsoft Word; especially Excel.

· Experience working at a distribution center.

· Able to work independently with little supervision.

· Experience with following strict deadlines.

· Excellent verbal and written communication skills.

· Recruitment and staffing experience an asset.

· Experience with Uattend an asset.