IT Trainer

4 weeks ago


New Haven, United States Partnership Employment Full time

Law Firm is looking to hire an IT Trainer


  • Well established Law firm is looking to hire an IT Trainer with experience in IManage, Chrome River, and/or 3E
  • Deliver IT training at desk side, remote, and in classroom. Either in structured classes, team meetings or one-on-ones. Floor-walk on a regular basis to provide ‘at desk’ training assistance.
  • Maintain the LMS, containing all training hand-outs, eLearning and course schedule.
  • Build and maintain relationships within teams to promote IT Training, ensuring knowledge and awareness and business challenges through workshops, days in teams, surveys and gap analysis.
  • Continually maintain and expand strong working knowledge of current firm-supported and future technologies to provide training to end-users.
  • Design new training courses and assist with the preparation and maintenance of IT Training related materials and documentation.
  • Assist with advertisement of courses, scheduling delegates and monitoring attendance of courses.
  • Work to a Global IT Training schedule.
  • Assist with the creation of customized "Personal IT Development Plans" for members of staff at all levels of the firm.
  • Induction training for new Partners and staff.
  • Assist the Service Desk and Systems teams with any queries as required.
  • Assist the IT Training Manager and Head of Service Delivery with additional responsibilities as requested.