IT Trainer
4 weeks ago
New Haven, United States
Partnership Employment
Full time
Law Firm is looking to hire an IT Trainer
- Well established Law firm is looking to hire an IT Trainer with experience in IManage, Chrome River, and/or 3E
- Deliver IT training at desk side, remote, and in classroom. Either in structured classes, team meetings or one-on-ones. Floor-walk on a regular basis to provide ‘at desk’ training assistance.
- Maintain the LMS, containing all training hand-outs, eLearning and course schedule.
- Build and maintain relationships within teams to promote IT Training, ensuring knowledge and awareness and business challenges through workshops, days in teams, surveys and gap analysis.
- Continually maintain and expand strong working knowledge of current firm-supported and future technologies to provide training to end-users.
- Design new training courses and assist with the preparation and maintenance of IT Training related materials and documentation.
- Assist with advertisement of courses, scheduling delegates and monitoring attendance of courses.
- Work to a Global IT Training schedule.
- Assist with the creation of customized "Personal IT Development Plans" for members of staff at all levels of the firm.
- Induction training for new Partners and staff.
- Assist the Service Desk and Systems teams with any queries as required.
- Assist the IT Training Manager and Head of Service Delivery with additional responsibilities as requested.