Contact Center Banker
2 weeks ago
Contact Center Banker Representative
Start Date: Monday June 3rd, 2024
Location: On-site 5 days a week in Birmingham, AL
Schedule: 11 am-8 pm CST and every Saturday for the first 6 months of employment, after 6 months you will work every other Saturday. When scheduled for a Saturday you'll receive a weekday off, but the actual day may rotate.
**Training schedule for first 6 weeks will be 8-5pm CST Monday-Friday no Saturdays
We are searching for a professional call center representative to work closely with other team members to provide outstanding service to our client’s customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful call center representative, you should be customer-focused, detail-oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
What you’ll be doing:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of the company and position.
- Adhering to all company policies and procedures.
- Meet or exceed metrics.
What you need to have:
- High school diploma or equivalent.
- Prior call center experience is a plus
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Proficiency with computers and strong typing skills.
- Ability to ask clarifying questions and diffuse tense situations.
- Strong time management and decision-making skills.
- Adaptability and accountability.
- Banking industry experience is a huge plus.
-
Assistant Professor of Pediatrics
7 days ago
Tupelo, United States University of Mississippi Medical Center Full timeHello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application: Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted...
-
Physician PT
6 days ago
Tupelo, United States University of Mississippi Medical Center Full timeHello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application: * Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have...
-
District Manager
5 days ago
Tupelo, United States Aramark Uniform Services Full time** District Manager** **Job Category****:** In Unit-Service-Mngmt **Requisition Number****:** DISTR017064 Showing 1 location **Job Details** **Description** Responsibilities/Essential Functions: Develops and maintains client relationships with Key Customers to grow base business and improve retention of account base. Engages with sales to pitch new business...
-
District Manager
3 days ago
Tupelo, United States Aramark Uniform Services Full time** District Manager** **Job Category****:** In Unit-Service-Mngmt **Requisition Number****:** DISTR017064 Showing 1 location **Job Details** **Description** Responsibilities/Essential Functions: Develops and maintains client relationships with Key Customers to grow base business and improve retention of account base. Engages with sales to pitch new business...
-
Travel Nurse
1 day ago
Tupelo, United States Fusion Medical Staffing Full timeFusion Medical Staffing is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Tupelo, MS. Shift: Inquire Start Date: 07/03/2024 Duration: 13 weeks Pay: $1836 / Week Facility DetailsFacility: Please Contact for facility infoFacility Type: Short Term Acute Care HospitalNumber Of Beds: 489Trauma Center: Level...
-
Travel Nurse
7 days ago
Tupelo, United States Fusion Medical Staffing Full timeFusion Medical Staffing is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Tupelo, MS. Shift: Inquire Start Date: 06/26/2024 Duration: 13 weeks Pay: $1836 / Week Facility DetailsFacility: Please Contact for facility infoFacility Type: Short Term Acute Care HospitalNumber Of Beds: 489Trauma Center: Level...
-
Travel Nurse
7 days ago
Tupelo, United States FlexCare Medical Staffing Full timeFlexCare Medical Staffing is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Tupelo, MS. Shift: 3x12 hr nights Start Date: 06/19/2024 Duration: 13 weeks Pay: $1884.88 / Week NOTE: THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FOR JOB DETAILS. Licensing, certifications, and other...
-
General Dentist
1 month ago
Tupelo, United States Henry Schein Full timeJob DescriptionJob DescriptionWe are experiencing tremendous growth in our patient base, and we are looking for an experienced General Dentist to join our busy practice. This is a single-doctor office where the needs of the patient always come first. This is an established practice with a steady patient flow and high productivity. It will be a rewarding...
-
General Dentist
1 month ago
Tupelo, United States Henry Schein Full timeJob DescriptionJob DescriptionWe are experiencing tremendous growth in our patient base, and we are looking for an experienced General Dentist to join our busy practice. This is a single-doctor office where the needs of the patient always come first. This is an established practice with a steady patient flow and high productivity. It will be a rewarding...
-
Customer Service Representative
2 weeks ago
Tupelo, United States Martinrea International Full time* 16-Feb-2022 to 17-Apr-2022 (EST) * Tupelo * Tupelo, MS, USA * Salary * Full Time *Medical , Dental, Vision, 401K, Vacation, Supplier Discounts* **Job Summary:** Works to provide a high level of customer service for an organization. * Perform Customer systems checks as required. * Answer shortage tickets and communicate changes to the team. * Create...
-
Insurance Agent
2 weeks ago
Tupelo, United States Shelter Mutual Insurance Company Full timeA company built to serve you. It's your career, Shelter it! We are seeking an exceptional entrepreneur to make a difference in Tupelo, MS and become our newest Shelter Insurance Agent. •Do you have a desire to meet new people, develop new contacts, and become known in your community? •Are you passionate about serving your community? •Do you want to...
-
Tupelo, MS, United States Ob Hospitalist Group Full timeNorth MS Medical Center- Tupelo Mississippi **Sign-on Bonus Available** The Opportunity Need FT /PT OB/GYN Hospitalists OBHG Hospitalists are the in-house experts whose ability to handle any OB emergency dramatically improves patient safety and satisfaction. This opportunity involves working collaboratively with local obstetricians to ensure that every...
-
On Call Laboratory Collection Specialist
6 days ago
Tupelo, United States Navis Clinical Laboratories Inc Full timeAbout the Organization At Navis Clinical Laboratories, we believe in advocating for those who can't advocate for themselves, helping them navigate through challenging times. All patients deserve respect and equitable access to health care. We understand that behind everything we do is a human being whose life is directly impacted by the services we provide....
-
Account Associate, Florida Support
6 days ago
Tupelo, United States Waste Management Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Put your customer retention skills to work in the Fortune 250! If you're an Inside Sales professional and you're...
-
Tupelo, United States North Mississippi Health Services Full timeNorth Mississippi Health Services is seeking a Registered Nurse (RN) Case Management for a nursing job in Tupelo, Mississippi.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNDuration: OngoingEmployment Type: Staff **JOB SUMMARY** The Coordinator - Care RN at North Mississippi Health Services is responsible for conducting patient...
-
Account Associate, Florida Support
6 days ago
Tupelo, Mississippi, United States tapwage Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.Put your customer retention skills to work in the Fortune 250 If you're an Inside Sales professional and you're looking...
-
Travel Nurse RN
6 hours ago
Tupelo, MS, United States Fusion Medical Staffing-Nursing Full timeFusion Medical Staffing-Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Tupelo, Mississippi.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: 07/03/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelFacility DetailsFacility: Please Contact for facility infoFacility Type:...
-
Tupelo, MS, United States North Mississippi Health Services Full timeNorth Mississippi Health Services is seeking a Registered Nurse (RN) Case Management for a nursing job in Tupelo, Mississippi.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNDuration: OngoingEmployment Type: Staff **JOB SUMMARY** The Coordinator - Care RN at North Mississippi Health Services is responsible for conducting patient...
