Personal Property

4 weeks ago

Melville, United States United Public Adjusters & Appraisers, Inc. Full time

Overview:


United Public Adjusters (UPA) is seeking a diligent and experienced Personal Property/Contents Claims Adjuster to oversee and manage the processing of content-related insurance claims. The ideal candidate will have a strong background in claims management, excellent leadership skills, and a commitment to providing exceptional service to our clients.


Key Responsibilities:


  • Supervise a Team: Lead and support a team of content claims adjusters, providing guidance and ensuring high performance.
  • Claims Processing: Oversee the intake, evaluation, and processing of content claims to ensure accuracy and compliance with policy provisions and regulations.
  • Client Interaction: Act as the primary contact for clients, providing updates and information regarding their claims and addressing any concerns promptly.
  • Interview Claimants: Gather detailed understanding of the claim by interviewing the claimant.
  • Set Up New Claims: Initiate new content claims and ensure all necessary documentation is obtained.
  • Onsite Inventory: Oversee the onsite personal property inventory to document all items claimed performed by the field adjusters.
  • Content Valuation: Create a detailed valuation of the contents and recreate the contents claim.
  • Approval and Submission: Obtain approval from the insured before submitting the content claims and follow up as necessary.
  • Review and Rebuttal: Review initial content claims and prepare rebuttals if necessary.
  • Document Preparation: Prepare and submit comprehensive content claims documents.
  • Depreciation Reimbursement: Submit and collect content claims depreciation reimbursement.
  • Negotiation: Negotiate settlements with insurance companies to ensure fair compensation for clients.
  • Policy Development: Develop and implement policies and procedures to enhance the efficiency and quality of claims processing.
  • Reporting: Analyze claims data and prepare detailed reports on claim trends and performance for management review.
  • Training: Train and mentor new claims adjusters, ensuring they understand company policies and industry best practices.
  • Compliance: Ensure all claims processes comply with state and federal regulations.


Qualifications:


  • Experience: Minimum of 5 years of experience in claims management, with a focus on content claims preferred.
  • Skills:
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in claims management software and Microsoft Office.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Working knowledge of XACTIMATE.


Working Conditions:


  • Environment: Office-based with some field work.


What We Offer:


  • Competitive salary starting at $75,000/year.
  • Health benefits package.
  • In-depth training and coaching from industry leaders.
  • A professional and supportive work environment in our corporate office in Melville, Long Island, with covered parking included.


Apply Now:


If you’re ready to join a team that values growth, excellence, and customer advocacy, we’d love to hear from you. Interested candidates should submit a resume, cover letter, and three professional references. In your cover letter, please describe your experience and how you can contribute to the success of United Public Adjusters.

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