Automotive Technical Writer
3 weeks ago
In this role, you will work cross-functionally to define and obtain the necessary information for the successful delivery of the required service documentation.
The ideal candidate has 5+ years experience as an Automotive Repair or Diagnostic Technician as well as 2+ years experience with technical documentation in the automotive field, including proficiency with topic-based writing concepts and markup language.
As a Technical Writer, you will:
- Create and update technical documentation associated with the following:
- Service remove/replace and vehicle maintenance procedures
- Diagnostics/troubleshooting and wiring harness information
- Software programming and post-repair bring-up
- Fleet upgrade and rework procedures
- Technical service bulletins, first responder documentation and vehicle owner's manual
- 3+ years hands-on experience as an Automotive Repair or Diagnostic Technician
- 2+ years experience with technical documentation in the automotive field (e.g. documenting automotive engineering processes and procedures related to vehicle maintenance, diagnostics, troubleshooting, programming, etc.)
- Experience with topic-based writing concepts and markup language (e.g. HTML, XML or DITA XML)
- Proficiency with Google suite and Microsoft Office suite
- Strong written/verbal communication skills and cross-functional teamwork skills
- Exhibit high attention to detail and safety acumen
- Ability to multi-task and manage workload to achieve project deliverable deadlines
- Self-starter and ability to approach the role with a can-do, team player attitude
- Bachelor's degree with a focus in Automotive Technology or Technical Writing
- 5+ years experience as an Automotive Repair or Diagnostic Technician
- 2+ years experience as a Technical Writer in the automotive field
- Automotive OEM service manual authoring experience
- Experience with any of these software programs: Oxygen XML (DITA), JIRA, Github, Confluence, Adobe Creative Suite or CATIA 3DX
- Pre-tax commuter benefits
- Employer Subsidized healthcare benefits
- Flexible Spending Account for healthcare-related costs
- Employer covers all costs for short and long term disability and life insurance
- 401k package
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