Business Systems Analyst

4 weeks ago

San Francisco, United States Insight Global Full time

Required Skills & Experience

  • 5+ years of experience in function/technical support of enterprise software, such as PeopleSoft Grants, Contracts, Projects, Billing and AR modules.
  • Knowledge of database table structures, functions, processes, integration and design components.
  • High proficiency in SQL, query creation, data extraction/organization and analysis.
  • 5+ years of experience in an organization comparable to a large University in terms of budget, size, complexity, scope of operation, and accounting systems.


Job Description

A large University is seeking a Business Systems Analyst provides essential functional support and expertise for Research Administration Systems (RAS), Accounts Receivables (AR) and related integrations or connected business processes in partnership with operational units (including Accounting, Research and Academic Departments) and technical units within the Universities IT. The Business Systems Analyst provides a critical bridge between the end-users and technical development resources. This position requires an advanced knowledge of the functional and technical aspects of system support (requirements, analysis, data, documentation) that extends through the design, programming, testing and implementation phases. Problem solving and application of design principles and data structure, in combination with advanced technical knowledge facilitate the creation of solutions which improve and extend business applications. Includes full command of maintenance and operational procedures in merging the business requirements with software functionalities, and ability to isolate key design dependancies and decision points, combined with exceptional documentation and communication (written and oral) are paramount to this position. As a functional system analyst, incumbent is expected to understand and validate all system functions routinely and repetitively in order to confirm system performance and results, as well as ensure integrity during upgrades.


Responsibilities include:

  • Daily end user support and triage of highly complex system problems using incident management procedures and ticketing systems.
  • Extensive data analysis and system integrity reviews.
  • Gathering and documenting operational requirements from end users and key business stakeholders.
  • Organization and translation of requirements into functional specifications that can be coordinated with development resources.
  • Executing above activities within established Software Development Life Cycle procedures that cover system design/documentation.
  • Knowledge management, fixes, enhancements, and upgrades, as well as performing related activities for new implementations and functionality.

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