Branch Manager
4 weeks ago
Job Posting:
Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
Ferguson is currently seeking the right individual to fill an immediate need for a Branch Manager in our Houston location. This location sells fire protection products.
This position leads local operations of this location which includes an inside sales team, counter, and warehouse. The successful candidate will establish relationships with customers in the Houston area to grow sales of fire protection products.
Position Details
- Reports to Area Manager
- Direct oversight of 30 associates
Responsibilities
- Provide leadership for the organization’s customer-facing associates and branch functions
- Develop a team with focus on customer service, policy and strategy implementation
- Run the overall operation of a branch location including hiring, coaching, and scheduling of employees to ensure efficient and quality branch operations
- Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch
- Build and maintain an environment of engagement by listening to feedback from leaders, associates, and customers and implementing solutions to solve problems
- Analyze store data and identify areas of opportunity, and implement solutions to continuously improve the overall performance of the location
- Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures
Qualifications
- 8+ years leadership/management experience is preferred
- Prior industry experience is strongly preferred
- Ability to lead and empower individuals and teams
- Ability to organize, prioritize, multi-task and effectively lead through stressful situations
- Proven track record to use data and metrics to implement effective solutions
- Demonstrated success in problem solving and delivering results
- Strong written and verbal communication skills
- Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
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