Inside Sales Representative

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Kennesaw, United States CoWorx Staffing Services Full time

CoWorx Staffing Services has an excellent opportunity for a successful Inside Sales Representative to join our premier client, Yamaha Motor Corporation. This position will join the Yamaha Golf Car division and work within the Sales Department for Parts and Accessories in Kennesaw, GA.


Yamaha Motor Corporation, U.S.A. is a growing and dynamic organization with superb products that include motorcycles, outboard motors, ATVs, personal watercraft, snowmobiles, jet boats, outdoor power equipment, parts & accessories, apparel, and more. We are a company of enthusiasts and have passion for our products.


The Inside Sales Representative primary role is to promote the sale of Yamaha Genuine Parts, Accessories, and Yamalube to Yamaha Golf Car dealers. This position will support Yamaha golf car dealers with parts ordering, parts lookup, basic service and fitment questions, and will report on market issues and concerns. The Inside Sales representative trains dealers on the use of the Yamaha Business Portal for parts and accessories guidance and procedures.


Essential Job Duties:

  • Achieve established sales and performance goals in order to meet department objectives.
  • Manage Order Programs by conducting outbound sales calls, emails, and following up on inbound system calls and orders.
  • Assist dealers in organizing and creating program orders to maximize wholesale and retail sales potential.
  • Inform customers on specific programs, products, promotions, and initiatives as directed by management.
  • Develop outbound account call schedule and report on sales, complaints and market conditions to business manager.
  • Develop and maintain positive business and customer relationships.
  • Operate and manage parts call center through answering incoming dealer calls, minimizing down time, supporting internal and external staff calls, and managing department email account.
  • Ensure call center is staffed daily from 8:30am-5:00pm EST. Coordinate and communicate any planned down time.
  • Must have basic mechanical understanding or experience in golf car, motorsports or automotive industries.
  • Dealer Development. Work with dealership staff to identify strategies to improve dealer performance (sales, market share, shop share, customer satisfaction).
  • Perform sales and product knowledge training as necessary.
  • Ensure dealer compliance with Yamaha Dealer Agreement.
  • Assist other members in achieving team and individual goals. This would include working with other internal departments.
  • Assist sales and service teams in product ordering, product knowledge, and system training as necessary.
  • Attend off-site functions in support of Yamaha and Yamaha dealers as needed.


Qualifications:

  • High school diploma required. BA / BS degree in Business, Sales or other related course of study preferred.
  • 1 - 3 years sales experience preferred. Inside or outside sales experience strongly preferred.
  • Must have basic mechanical understanding or experience in golf car, motorsports or automotive industries.
  • Must have strong oral and written communication skills.
  • Proficient in Microsoft Office (i.e., Word, Excel, Power Point, Outlook).
  • Must be organized with strong attention to detail and a passion for customer satisfaction.
  • SAP experience preferred.
  • 5% Travel required / Must have valid driver’s license. Physical Requirements
  • Must be able to work in an office call center environment.
  • Must be comfortable talking on the phone for extended periods of time.
  • Must be able to sit or stand at an office workstation for extended periods of time.
  • Must maintain a clean and professional appearance.
  • Must be able to lift 50 lbs on occasion.

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