Senior Site Reliability Engineer

2 weeks ago

Chicago, United States DASH2 Full time

The Senior/Principal Site Reliability Engineer is responsible for ensuring our SaaS products are fast, stable and optimized for our customers. SRE’s here take on availability, performance, managing change, monitoring, response and are guardians of non-functional requirements.


You either have an infrastructure background with a programmatic, automated mindset or are someone that comes with a software engineering background with infrastructure experience. The SRE goal is to build automated systems that reduce or eliminate manual work to keep our products up and running and performing optimally. We are looking for someone who thrives on collaboration within the team and across other groups and can operate independently to deliver solutions.


Responsibilities

  • Champion and implement a culture of SRE to maintain a high-quality platform infrastructure
  • Champion and implement application and infrastructure monitoring and alerting to prevent client impacting issues by ensuring system availability, performance and scalability to maintain SLOs and SLAs
  • Optimize application performance at scale
  • Automate everything including system operational runbooks
  • Define and support continuous integration and deployment pipelines (CI/CD) aligned to branching and quality assurance strategies
  • Dive deep into technology and stay on the forefront of the latest tools, technologies, and strategies; help evaluate, prototype, and integrate them into work processes
  • Perform with broad independence and deliver on project milestones and tasks on schedule while communicating progress regularly
  • Build strong relationships with SRE team members and software engineering teams to hold each other accountable for quality expectations
  • Learn continuously and apply lessons learned
  • Evangelize best practices, eliminate bottlenecks, and improve process


Qualifications

  • BS in Computer Science or equivalent work experience.
  • 10+ years demonstrating hands-on technical leadership and business impact in combining software skills with systems to solve complex automation and reliability challenges
  • 5+ years working with various cloud providers, containerization technologies, automated deployment frameworks, orchestration frameworks, monitoring, logging, alerting, system internals, networking, databases, distributed systems, and service-oriented architecture
  • 5+ years of experience supporting public client facing revenue generating systems
  • 3+ years of experience writing software in any modern software language such as C#.NET, Java, Javascript, Node.js, React.
  • 3+ years of experience creating automation with tools such as Azure DevOps, Ansible, Terraform, PowerShell, Python/Bash to build and deploy in a continuous integration (CI) environment and to manage infrastructure as code
  • You have proven track record to implement load, stress, performance and reliability testing standards at scale to improve service, platform and infrastructure resiliency
  • You are experienced in leading efforts in securing systems in 24x7 production environments

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