Application Packager

2 weeks ago

Michigan, United States ACENSI Full time

Job Overview:

We are seeking a skilled and detail-oriented Application Packager to manage application packaging, testing, and deployment for a diverse range of systems, including Windows, MacOS, and Linux. This role requires a blend of project management expertise and technical proficiency, as well as strong communication skills to coordinate with application owners, end users, and software vendors. Frequent on-site presence is required to ensure seamless application testing and certification.


Key Responsibilities:

Project Management and Application Packaging:

  • Collaborate with application owners to gather requirements and perform application packaging for Windows, MacOS, and Linux systems.
  • Manage packaging timelines and ensure delivery within 14 days of receiving complete requirements.

Issue Resolution:

  • Troubleshoot and resolve issues related to application packaging and deployment.
  • Coordinate with application owners and software vendors to ensure timely resolution.

Application Testing and Certification:

  • Coordinate with app owners and end users to facilitate application testing and certification.
  • Ensure teams are notified of the testing process within 3 days of readiness.

Application Deployment Management:

  • Publish packaged applications to SCCM and coordinate deployment to Windows clients.
  • Publish packaged applications to JAMF Pro and coordinate deployment to MacOS clients.
  • Publish packaged applications to JumpCloud and coordinate deployment to Linux clients.

Linux Device Support:

  • Provide overall support for Linux devices, ensuring functionality and resolving issues as needed.
  • Be available on-site to support Linux environments.

Expedited Support for Mission-Critical Applications:

  • Handle expedited changes for mission-critical applications within 5 business days to prevent downtime or delays in the imaging process.

Performance Metrics:

  • Applications packaged and ready for testing within 14 days of receiving complete requirements.
  • Issues related to application packaging and deployment resolved successfully and efficiently.
  • Timely notification of testing processes to application teams within 3 days of readiness.
  • Applications published and deployed to SCCM, JAMF Pro, and JumpCloud within agreed-upon timelines.
  • Mission-critical application changes implemented within 5 business days.


Qualifications:

  • Proven experience in application packaging and deployment for Windows, MacOS, and Linux systems.
  • Strong knowledge of SCCM, JAMF Pro, and JumpCloud for application deployment.
  • Excellent troubleshooting and problem-solving skills related to application packaging.
  • Strong project management skills to manage timelines, requirements, and deliverables.
  • Exceptional communication and collaboration skills, including fluency in English.
  • Ability to work in the EST timezone and frequently be on-site


Preferred Skills:

  • Experience working with diverse teams and coordinating with software vendors.
  • Certifications in SCCM, JAMF Pro, or relevant technologies are a plus.

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