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Field Application Engineer

5 months ago

Fremont, United States Delta Electronics Americas Full time

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide


Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.



The purpose of this position is to work with Sales and PM functions to interpret EV charging requirements and create an EV charging proposal to customers (CPOs, OEMs, etc.) that includes hardware, EMS software, and services.


  • Evaluate customer’s application requirements and assist Sales and Product Management to create proposals including hardware, software, and services.
  • Collaborate cross-functionally with Front-end Sales, Engineers both locally and in Asia, Product Managers, Service support team, and factory as needed to ensure customers requirements are met.
  • Provide technical customer interface and support during pre and post award activities
  • as subject matter expert for Delta’s EV charging products and EMS software.
  • Maintain a high degree of technical knowledge relevant to EVSE products to fulfill job responsibilities. Benchmark current and future solutions against other market offerings.
  • Provide onsite customer support and training as needed.
  • Ability to perform system level testing and user operability testing for AC & DC chargers at our Plano, TX testing lab to ensure compliance to industry standards.
  • Knowledge of OCCP Protocols

Prepare SOW or MOP documents when required.


Job Experience:

Required:

5+ years of work experience in EV charging industry or power electronics


Technical/ Professional skills:

Required:

• Engineering and Technology; knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production.

• Mechanical; knowledge of machines and tools, including their designs, uses, repair, and maintenance.

• Computers and Electronics; knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

• Demonstrate advance proficiency with computer software to include MS Office & e-mail.


General skills (language, IT, etc.):

Strong written and verbal communication skills and interpersonal skills


Personal skills (traits, attributes):

  • Ability to adapt to Delta’s unique and fast pace culture.
  • Taking Accountability: accepting ownership of problem and seeing it to resolution.
  • Positive attitude and energy
  • Organizational and time management skills
  • Ability to prioritize and multi-task effectively
  • Able to set and define objectives and goals
  • Complex Problem Solving: identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Active Learning: understanding the implications of new information for both current and future problem-solving and decision-making.
  • Show Initiative: job requires a willingness to take on responsibilities and challenges
  • Critical Thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Fluent in Mandarin Chinese is desired however not required