See more Collapse

Assistant Store Leader-Guest Experience

1 month ago

Birmingham, United States Altar'd State Full time

Who Are We?


Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.


Our Mission


"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.


Position Overview


The Assistant Store Leader of Guest Engagement leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge, and presenting a clean, well-maintained store environment. Guest Engagement Leaders drive excellence and provide leadership in all aspects of the store with a special focus on development of associates and the guest experience.


People

  • Fosters a guest-focused team environment through driving volume and anticipating guest needs
  • Achieves excellent guest service by role-modeling company service standards
  • Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention
  • Holds self and associates accountable for achievement of financial results and performance standards
  • Manages conflict and coaches by applying company’s recommended processes, standards and guidelines
  • Empowers and involves associates in decision-making processes
  • Receives feedback and fosters dialog around solutions
  • Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results
  • Fosters team commitment through support, relationship building, and recognizing individual contributions
  • Leads by managing through change and adversity
  • Makes recommendations on hiring, promotions, and terminations of team members based on performance
  • Co-conducts and facilitates sales associate and keyholder training


Process

  • Engages our guests and make their shopping experience exceptional
  • Makes recommendations on hiring, promotions, and terminations of team members based on performance
  • Coaches to Guest Engagement expectations
  • Manages Mission Monday partnership and events
  • “Butterfly” (manager on duty) – on the floor at all times with zones covered at all times
  • Ensures the fitting room experience is exceptional – outfitting and styling
  • Manages product communication and all product information posted
  • Manages and executes building guest book / logs
  • Leads new associate on-boarding
  • Co-leads floor set and refresh strategy
  • Co-manages payroll and store’s financial performance
  • Makes decisions regarding store operations and planning
  • Controls workflow through successful planning and delegation
  • Executes task directives within designated time frames
  • Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets
  • Communicates effectively with executive team
  • Must be able to lift and carry heavy boxes (up to 30 lbs.)


Presentation

  • Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales
  • Co-manages the implementation and/or delegation of all weekly operational and visual objectives
  • Leads associate education on all associate training to ensure consistency in visual excellence
  • Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team
  • Effectively communicates merchandise performance observations and offer feedback to the Store Leadership Team


Qualifications

  • 1 year Retail Management
  • Bachelor’s Degree preferred
  • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance

We have other current jobs related to this field that you can find below

  • Assistant Store Leader-Guest Experience

    1 month ago

    Birmingham, United States Altar'd State Full time

    Who Are We?Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.Our...

  • Store Leader

    4 weeks ago

    Birmingham, United States Altar'd State Full time

    Job DescriptionWho Are We?Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 37 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home decor and gifts.Our Mission“Stand Out. For Good”. At Altar’d State,...

  • Store Leader

    4 weeks ago

    Birmingham, United States Altar'd State Full time

    Job DescriptionWho Are We?Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 37 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home decor and gifts.Our Mission“Stand Out. For Good”. At Altar’d State,...

  • Assistant Store Leader

    1 month ago

    Birmingham, United States Speedway Full time

    If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! Speedway is hiring immediately and is focused and dedicated to your success! We are committed to ensuring our employees receive proper training so they can confidently...

  • Assistant Store Manager

    4 weeks ago

    Birmingham, United States Vapor Thrift Store Vestavia Full time

    Job DescriptionJob DescriptionDrive store revenue and profitability growth through application of Vapor’s preferred culture.The Assistant Store Manager will assist the Store Manager in driving revenue and profitability growth, targeting increased profit generation for the ministry, and driving Vapor’s preferred culture.In this role, the individual will...

  • Assistant Store Manager

    3 days ago

    Birmingham, United States Vapor Thrift Store Vestavia Full time

    Job DescriptionJob DescriptionDrive store revenue and profitability growth through application of Vapor’s preferred culture.The Assistant Store Manager will assist the Store Manager in driving revenue and profitability growth, targeting increased profit generation for the ministry, and driving Vapor’s preferred culture.In this role, the individual will...

  • Guest Experience Coordinator

    2 weeks ago

    Birmingham, Alabama, United States Birmingham Jefferson Co Full time

    ABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama's Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, Protective...

  • Guest Experience Coordinator

    4 weeks ago

    Birmingham, United States Birmingham Jefferson Co Full time

    Job DescriptionJob DescriptionABOUT THE BJCCFor over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy...

  • Guest Experience Expert

    3 weeks ago

    Birmingham, United States Marriott Full time

    Additional Information Full-Time and Part-TimeJob Number 24098837Job Category Rooms & Guest Services OperationsLocation Sheraton Birmingham Hotel, 2101 Richard Arrington Jr Blvd N, Birmingham, Alabama, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs arent just about giving guests a smooth...

  • Guest Experience Expert

    1 month ago

    Birmingham, United States Marriott International Full time

    Additional Information Front Desk/AYSSheraton Birmingham Hotel Job Number 24036974 Job Category Rooms & Guest Services Operations Location Sheraton Birmingham Hotel, 2101 Richard Arrington Jr Blvd N, Birmingham, Alabama, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our...

  • Guest Experience Expert

    4 weeks ago

    Birmingham, United States Marriott International, Inc Full time

    Additional Information Full-Time and Part-TimeJob Number 24098837Job Category Rooms & Guest Services OperationsLocation Sheraton Birmingham Hotel, 2101 Richard Arrington Jr Blvd N, Birmingham, Alabama, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about...

  • Guest Experience Coordinator

    2 weeks ago

    Birmingham, AL, United States Birmingham Jefferson Co Full time

    ABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama's Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, Protective...

  • Guest Experience Expert>

    4 weeks ago

    Birmingham, United States Marriott Full time

    Marriott Hotels - 2221 Richard Arrington Jr. Boulevard N. [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a...

  • Assistant Store Manager

    1 month ago

    Birmingham, United States Alabama Outdoors Full time

    Job DescriptionJob DescriptionDo you have a passion for the outdoors? Are you energized by serving customers and are willing to go the extra mile? We may have your dream job!At Alabama Outdoors we are serious about providing an awesome customer experience!We are looking for a full-time Assistant Store Manager at our Trussville store location. This position...

  • Assistant Store Manager

    4 weeks ago

    Birmingham, United States City Gear, LLC Full time

    Job DescriptionJob Description06201 Trussville, ALLE_303 City Gear, LLCJob Title: Assistant ManagerDepartment: OperationsFLSA Status: Non-ExemptReports To: Store ManagerSUMMARYThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and...

  • Wireless Retail Store Manager

    5 days ago

    Birmingham, United States Blue Link Wireless (AT&T Authorized Retailer) Full time

    AT&T Wireless Retail Store Manager – Hiring Immediately  Blue Link Wireless LLC  Blue Link Wireless is proud to be one of the fastest-growing AT&T Authorized Retailers in the country, and we’re just getting started! In our first year, we grew to over 220 locations in 21 states and have become one of the largest AT&T Retailer, and we want you to join...

  • Restaurant Operations Leader

    2 weeks ago

    Birmingham, United States Maple Street Biscuit Company Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompetitive salaryDental insuranceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentTuition assistanceVision insuranceWellness resourcesWHY MAPLE STREETAt Maple Street, our mission is simple: Help People, Serve Others, Be a Part of the...

  • Assistant Manager

    1 month ago

    Birmingham, United States The Cookie Place Inc Full time

    Job DescriptionJob DescriptionJob Profile: Assistant ManagerLocation: FieldReports To: Store ManagerPosition PurposeAt Great American Cookies, the Assistant Manager is responsible for supporting the Store Manager with the overall operations of the cookie store. Their duty is to oversee day-to-day operations while creating a fun environment for guests that...

  • Assistant Store Manager

    2 weeks ago

    Birmingham, United States Nadeau Furniture with a Soul Full time

    Job DescriptionJob DescriptionFurniture, essential to everyday life but often in hidden plain sight. At Nadeau, our furniture comes with a soul! Well not quite literally. Our mission is to create a soulful experience for our customers throughout the country. Come join our team, create bonds and experiences throughout the community and become part of our...

  • Assistant Store Manager

    4 days ago

    Birmingham, United States Nadeau Furniture with a Soul Full time

    Job DescriptionJob DescriptionFurniture, essential to everyday life but often in hidden plain sight. At Nadeau, our furniture comes with a soul! Well not quite literally. Our mission is to create a soulful experience for our customers throughout the country. Come join our team, create bonds and experiences throughout the community and become part of our...