Customer Service Representative

1 week ago


Lees Summit, United States Aspen Contracting, Inc Full time

Location:Lee’s Summit, MO

At Aspen, we put people first. Our core values—Dependability, Integrity, Motivation, Strength, and Professionalism—define who we are. If you share these values, join our team at Aspen Contracting, Inc., a leader in the national roofing, siding, and gutter industry, providing extraordinary service experiences.

Shifts Available:

  • Monday to Friday, 9am-6pm

  • Tuesday to Saturday, 9am-6pm (weekdays), 6:30am-3:30pm (Saturday)

Your Role:

  • Engage directly with customers via phone and email

  • Respond promptly to inquiries and resolve concerns

  • Perform customer verifications and maintain databases

  • Direct unresolved issues to the appropriate resources

  • Keep detailed records of interactions and actions taken

  • Coordinate with internal departments

Qualifications:

  • High school diploma required

  • 1+ year of phone-based customer service or administrative experience

  • 1+ year in a professional office environment

  • Proficient in customer service principles

  • Typing speed of 70 wpm

  • Professional phone and computer skills

Key Skills:

  • Excellent interpersonal, verbal, and listening skills

  • Strong problem-solving and attention to detail

  • Data entry accuracy

  • Outstanding customer service attitude

  • Adaptable, organized, and positive

Benefits:

  • Medical and dental insurance after 60 days

  • 401(k) eligibility after90 days

  • Office incentives

Apply Now:

Email: careers@roofsbyaspen.com

Apply online atwww.roofsbyaspen.com/careers

Discover “#theAspenStandard” on Facebook, Instagram, Twitter, and LinkedIn



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