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Contract Analyst

2 months ago

North Chicago, United States Rangam Full time

Summary

  • The key to successful treatment and full recovery is often fast, accurate diagnosis.
  • Client life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.
  • Our pioneering technology spans the world of healthcare operations — with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.


WHAT YOU’LL DO

  • Responsible for contract implementation (including custom contracts for Enterprise Accounts including automation placements).
  • Must ensure proper understanding of the contracts by C&P Implementation team, Instrument Shipment team and Field Service organization.
  • Translate terms and conditions into actionable items for contract implementation across Field Sales and Service.
  • Coordinate shipping and billing of all Client and third-party products including ancillary items (like water systems) necessary to support the contract award.
  • Execute contract lifecycle management activities: Client and customer-initiated amendments to adjust products and prices, contracted price actions, customer’s compliance to commitment, tracking and reconciliation, shipping discount programs, end of term contract activities, contract related value adds, rebate processing, etc.


Main Responsibilities:

Once C&P Business Manager delivers an executed contract, manage Contract Implementation Process to include:


  • Coordinate Contracting and Pricing (C&P) Post-Contact Signature Implementation cross-functional meetings.
  • Ensure proper shipping of Equipment with Order Support including temporarily placed instruments used while automation track is installed, UPS and 3rd party water and filtration systems.
  • Translate contracted pricing & terms to C&P Reagent Contract Administration Specialist (RCAS) and Service Contract Administration Specialist (SCAS) to ensure accurate understanding of contract intent for the loading of each into contracting system over the contracted term.
  • Coordinate compilation and distribution of new contract start up ‘Welcome Package’ to each customer; and oversee equipment service contract implementation by SCAS & coordination with Field Service organization.
  • Execute contract management activities to include but are not limited to:
  • Value Add(s) related to Agreement: Track total value / amount remaining of value adds, Process ACR and Symphony/ SAP based payments.
  • Rebate Process: Load, track and coordinate rebate process with Customer/USO Finance.
  • Contract Life Cycle Management Activities (on all contracts including Blood Bank, GPO and Enterprise Account); Price Increases (coordinate with customer, Field Sales, Strategic Pricing); Contract Amendments to adjust products, prices or other contract terms and conditions; Consult with C&P Business Managers as needed on pricing questions; develop pricing tools; and create amendment documents for signature.
  • Manage End-of-Term contract activities: evergreen, expiration, and/or termination fees and wind-down activities; and Contract Compliance Contact Point: Manage notifications; coordinate with Business Mgr. and Field Sales related to outcomes
  • Subject Matter Expert and Related Training Responsibilities for:
  • Key operating systems (Model N, CMS Next, Symphony and other Global IT Systems; and Finance Service reconciliations.
  • Pre-Signature Contract Activities:
  • Create customized contract exhibits from Proposal: Price Exhibits; Contract Membership; Disclosure; Insurance Certificates; and other requirements of the contract; and
  • Consult with Business Managers to gain clarity and determine feasibility of customized terms (i.e.ability to implement).
  • Other temporary or permanent duties may be assigned to the role as deemed necessary to meet current business needs.

Accountability/Scope:

  • Works with C&P Enterprise Account and Business Managers to execute on primary business goals.
  • Routinely interacts with customers and Client sales team to clearly represent contract and associated operation parameters.
  • This role is relied upon heavily to provide expertise on contract related topics.
  • Responsible to provide guidance to C&P implementation team to ensure proper contract set-up.
  • Responsible for timely and accurate load on contracted items that have financial impact: rebates, government fee payments, GPO administrative fees, price actions and noncompliance corrections.
  • Play key role in training and on-boarding new hires in Contract Management Representative role.
  • Maintain and create C&P operating procedures as deemed necessary.
  • Represent C&P as SME in cross functional/ cross-divisional customer excellence and service improvement initiatives.
  • Identify process/training gaps within contract administration and across internal departments (field sales, customer service, finance),prepare materials to address and effectively communicate/train to eliminate the associated pain point.
  • Manages and reports total net sales from all federal government contracts to Client Corporate Purchasing within stated timeframe.
  • Ensures that GOVT quarterly sales reports and Industrial Funding Fee (IFF) payments to DVA,GSA and any government contacting agency are made timely per requirements, generates required Government Cost Savings reports.
  • Manages price activations for Group Purchasing Organizations.
  • Contract compliance projects, including correction of non-compliant contracts & review with Department Manager.
  • Management compliance targets/actions.
  • Performs analysis of contract aging/expirations to determine revenue opportunities.
  • Analyzes pending revenue on contracts where instrumentation is not Test of Record and works with cross-functional team to create customer facing options.
  • Responsible for the price data validation and loading of distributor chargeback processing.


EDUCATION AND EXPERIENCE YOU’LL BRING Required

  • 4-yr degree in Business, or Finance discipline bachelor’s degree or related required.
  • Minimum 18 months in C&P Contract Management Representative position or comparable.
  • Minimum one to three years’ experience in at least one of the following areas is preferred:
  • Contracting/Pricing, Customer Service, Sales, Marketing (administration or operations), or Commercial Finance preferably in healthcare related market.