Current jobs related to On-Site Sr. IT Support Analyst - Shelby Township - Wright Technical Services

  • Sr. Business Analyst

    1 month ago

    Ohio Township, United States VDart Inc Full time

    Job DescriptionJob DescriptionJob Description:Position: Sr. Business AnalystLocation: Remote - OhioDuration: Long term contractSkills:Business Analysis, Excel, Project Management, Business Process Analysis, Organization Skills, Quality Control, Microsoft Powerpoint technical Requirements, Business Requirements Gathering, Problem Solving, Use Cases, Desktop...

  • IT Support Help Desk

    4 months ago

    Shelby Township, United States INTREPID IT LLC Full time

    Job DescriptionJob DescriptionJob DescriptionRESPONSIBILITIES:Responsibilities of the IT Support Specialist:* Monitor and respond to requests received through the IT Helpdesk ticketing system* Provide On-site service calls when required* Mange projects start to finish such as server upgrades* Respond to incidents reported by email and phone calls* Create or...

  • IT Support Analyst

    3 weeks ago

    Cranberry Township, United States All Lines Technology Full time

    Job DescriptionJob DescriptionThe analyst will perform first level IT support, incident resolution. The analyst is responsible for getting users back to work quickly, or escalating to a higher tier of support for appropriate remediation. Duties are focused on efficiency, effectiveness, capturing/reusing knowledge, and following prescribed procedures...

  • Program Financial Analyst Sr

    2 weeks ago

    Huron Charter Township, United States Autokiniton Full time

    About the RoleWe are seeking a highly skilled Program Financial Analyst Sr to join our Program Finance team at Autokiniton. As a key member of our team, you will play a critical role in driving financial excellence and supporting our business operations.Key ResponsibilitiesFinancial Analysis: Collect and update identified estimate and quote information at...

  • Board Certified Behavioral Analyst

    3 weeks ago

    Shelby Township, United States RGBSI Full time

    Job DescriptionJob DescriptionJob Description:We are seeking a highly motivated and skilled Board-Certified Behavior Analyst (BCBA) to join our team. The BCBA will play a key role in developing and implementing individualized behavior intervention programs, conducting assessments, and providing ongoing support and training to our clients and their families....

  • Program Financial Analyst Sr

    7 days ago

    Huron Charter Township, United States Autokiniton Full time

    About the RoleWe are seeking a highly skilled Program Financial Analyst Sr to join our team at Autokiniton. As a key member of our Program Finance team, you will play a critical role in driving excellence and delivering high-quality execution.Key ResponsibilitiesCollect and update identified estimate and quote information at notification of every New Job...

  • Onsite IT/Network Support Technician

    2 months ago

    Shelby, United States Simple IT Solutions Full time $20 - $26

    General Summary:This position is available as Part-Time or Full-Time & I.T. ContractorsWe are seeking an onsite IT Support Engineer to be placed with our client in Shelby, North Carolina. You will be the eyes and ears at the client's facility and be working unsupervised so a good work ethic must be a priority.IT Support Engineers possess strong skills in all...

  • IT Site Support Specialist

    2 weeks ago

    Blackman Township, United States Danfoss Full time

    Job Description Deliver world-class IT service and support to the employees of Danfoss independent of region, country, or site. Ensure end-user satisfaction and business operation by delivering full, end-to-end resolution of incidents and requests. Provide technical support for Danfoss office and manufacturing environments via phone, email, chat, or...

  • Cybersecurity Operations Analyst

    3 weeks ago

    Cranberry Township, Pennsylvania, United States A.C. Coy Full time

    Position Overview:Location: Hybrid work model (3 days in-office, 2 days remote)Employment Type: Full Time/ ContractWork Authorization: No Sponsorship availableThe A.C. Coy company is seeking a qualified Sr. Information Security Analyst to join our team. The ideal candidate will possess over 5 years of experience in cybersecurity within a large-scale...

  • Customer Support Engineer Tier1

    2 months ago

    Shelby Township, United States KUKA Full time

    SummaryProvides technical support to Tier1 customers and system integrators in all areas of KUKA’s product and service portfolio from pre-sales to after-sales phase. Supports the Sales team by consulting customers about KUKA’s products and engineered solutions and supports the implementation of applications. Assesses robot applications, tests,...

  • Customer Support Engineer Tier1

    2 months ago

    Shelby Township, United States KUKA Full time

    SummaryProvides technical support to Tier1 customers and system integrators in all areas of KUKA’s product and service portfolio from pre-sales to after-sales phase. Supports the Sales team by consulting customers about KUKA’s products and engineered solutions and supports the implementation of applications. Assesses robot applications, tests,...

  • Sr. Reliability Engineer I

    2 months ago

    Triangle Township, United States Biogen Full time

    Job DescriptionJob DescriptionCompany Description Job DescriptionAbout This RoleThe Sr. Reliability Engineer I applies Reliability Engineering methodologies to optimize design requirements and performance of critical assets across the site. Originates and develops analysis methods for determining reliability of components, equipment and processes. Acquires...

  • Sr. Reliability Engineer I

    4 months ago

    Triangle Township, United States Biogen Full time

    Job DescriptionJob DescriptionJob DescriptionThe Sr. Reliability Engineer I applies Reliability Engineering methodologies to optimize design requirements and performance of critical assets across the site. Originates and develops analysis methods for determining reliability of components, equipment and processes. Acquires data and analyzes the data. Prepares...

  • Financial Analyst II

    2 weeks ago

    Shelby, North Carolina, United States Vallen Full time

    Job SummaryVallen is seeking a highly skilled Financial Analyst to join our team. As a Financial Analyst, you will play a critical role in supporting financial decision-making by collecting, analyzing, and reporting financial data and analysis.Key ResponsibilitiesFinancial Data Analysis: Prepare various financial and/or accounting statements by collecting...

  • Financial Analyst II

    3 weeks ago

    Shelby, United States Vallen Full time

    Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections...

  • Sr Engineer I, Automation

    4 months ago

    Triangle Township, United States Biogen Full time

    Job DescriptionJob DescriptionJob DescriptionAbout This RoleThe Sr. Engineer I, Automation provides 24/7 process controls/automation technical site support to the Biogen 900 Davis drive, NC manufacturing site. In addition, this role manages multiple small OPEX/CAPEX projects and continuous improvement initiatives that support the site from initial conception...

  • Sr Engineer I, Automation

    4 months ago

    Triangle Township, United States Biogen Full time

    Job DescriptionJob DescriptionJob DescriptionAbout This RoleThe Sr. Engineer I, Automation provides 24/7 process controls/automation technical site support to the Biogen 900 Davis drive, NC manufacturing site. In addition, this role manages multiple small OPEX/CAPEX projects and continuous improvement initiatives that support the site from initial conception...

  • On-Site Construction Analyst

    3 weeks ago

    Lawrence Township, United States TPD, Inc. Full time

    About Us: TPD, Inc. is a nationally recognized leader in civil engineering, ranked as the #4 Best Civil Engineering Firm to Work for in the United States. We pride ourselves on our innovative approach and commitment to excellence in the field.Position Overview: We are seeking experienced Construction Inspectors at various levels, preferably with NICET...

  • Repair and Customer Support Technician

    3 months ago

    SHELBY TOWNSHIP, United States Per Se Group Full time

    Repair and Customer Support Technician Summary Per Sé Group is currently seeking a highly skilled repair and customer support technician on behalf of our client, a distinguished leader in the aerospace, automotive, mold, and die industries. The ideal candidate will have a strong background in maintenance and repair,  for the troubleshooting, modification...

  • Sr. Network Engineer

    2 months ago

    Mount Laurel Township, United States RX2 Solutions Full time

    TITLE: SrNetwork EngineerTYPE: Direct Hire LOCATION: Mount Laurel, NJONSITE/REMOTE/HYBRID: Hybrid-2-3 days onsite START DATE: July/August 2024SHIFT: 9 am -5 pmThe SrNetwork Engineer plays a crucial role within the Enterprise Infrastructure team, tasked with developing, deploying, and maintaining intricate computer network systemsThis individual supports...

On-Site Sr. IT Support Analyst

4 months ago

Shelby Township, United States Wright Technical Services Full time

This is position is Contract-to-Hire and fully ON-SITE in Shelby Township, Michigan.


Job Summary

The On-Site IT Support Analyst II is a Tier 2/3 position that supports all computer related functions. The Analyst II performs a variety of duties including, but not limited to, computer troubleshooting in an office/ plant environment that includes desktop/portable and remote devices, all peripheral devices, application and enterprise system support; troubleshooting all computer hardware and software issues; performs computer repairs; installation and configuration of standard business software, as well as custom plant related software. This position assists customers and peer groups with troubleshooting application and hardware installations.


Qualifications

  • Bachelor’s Degree + 3 Years’ experience (or, A.S. + 5, No Degree + 7) -- Required

At least one relevant industry certification highly preferred (i.e. MCSA, A+, Network+, Security+)

  • Working knowledge of Microsoft Azure Cloud and On-Prem Active Directory, Microsoft M365 technologies (Teams, meetings, OneDrive, Enterprise Apps, Intune), Windows OS, Apple iOS, administration and security, deployment and management, automation technologies
  • Experience with performing extensive hardware, network and software troubleshooting.
  • Hands on experience on LAN/ WAN Networks; working and managing a switched network.
  • Experience on how to make LAN cables, working with Wi-Fi/ Access point configurations
  • In-depth knowledge of MS Teams, and other video conferencing and projection solutions
  • Experience with Audio/ Visual (A/V) set-up and conference room troubleshooting.


Competencies

  • Strong verbal and written communication skills; will interact with end-users of varying technical backgrounds.
  • Excellent problem-solving and critical thinking abilities to diagnose and resolve IT issues efficiently.
  • A strong commitment to providing excellent customer service and a patient, friendly demeanor.
  • Ability to work effectively in a team and collaborate with other IT professionals.
  • Efficiently manage and prioritize multiple support requests and tasks.
  • Stay updated on the latest technology trends and adapt to new tools and technologies.
  • Understand IT security best practices and the ability to enforce security policies.
  • Result-oriented; Decisive; Situational Awareness; Independent Learned; Collaborative; Interpersonal
  • Ability to lead through ambiguity and make decisions and plans with minimal information.


Duties

  • Provide advanced technical support and assistance to end-users, resolving hardware and software issues promptly and effectively.
  • Install, configure, and maintain desktops, laptops, mobile devices, printers, and other computer peripherals.
  • Install, configure, and troubleshoot software applications, operating systems, and updates. Ensure software compliance and licensing.
  • Manage user accounts, permissions, and access control, including password resets and account provisioning/de-provisioning.
  • Identify and resolve network connectivity and general IT-related issues for end-users. Escalate complex problems to higher-level IT teams when necessary.
  • Maintain detailed records of support requests, solutions, and configurations. Create and update technical documentation and knowledge base articles.
  • Implement and enforce security policies and best practices, ensuring the protection of sensitive data and compliance with security regulations.
  • Experience with A/V conference room equipment and conference room troubleshooting.
  • Collaborate with other IT teams, including desktop engineers, network administrators and system administrators, to resolve issues that require cross-functional expertise.
  • Provide training to end-users on hardware and software usage, best practices, and security awareness.
  • Maintain an inventory of IT assets, including computers, peripherals, and software licenses.
  • Manage relationships with hardware and software vendors to facilitate warranty claims, repairs, and procure necessary equipment.