Deposit Operations Specialist

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Turbeville, United States The Citizens Bank Full time

May also work in North Myrtle Beach.


Performs as assigned a wide range of processing duties related to personal and commercial banking. This person should be able to cross train and perform all duties in the “bookkeeping” department.

· As assigned, performs various duties related to the processing of various types of exception items, including tasks as:

  • Verify non-post items and processing by arranging items in account number order; preparing entries for those items on ACH; and reviewing for cash items.
  • Verify NSF items are paid for participants; account officer review, prepare entries for items returned; prepare and mail notices to customers, prepare entries for refund of waived return fees; notify particular departments for processing NSF items; verify items with completed NSF reports.
  • Process all checks requiring special handling, such as multiple signatures and other situations. Verify against signature cards as necessary.
  • Processes Stop payment.
  • Balance return items; copy ACH and large item returns.
  • Performs research as necessary in response to inquires or to resolve problems.
  • ACH, NOC, Stop pay, File Maintenance, Charge Off request, and Pinpoint Maintenance.
  • Researches and responds to customer and internal inquires; resolves customer problems as appropriate, and assists other employees with problems as necessary.
  • Reviews entries on charged back checks and assists in correcting related problems. May also assist in collection of charged bank checks. Assists with processing overdrafts as needed.
  • Prepares adjusting entries related to TRB and FAB check processing letters and for checks clearing improperly.
  • Processes large item notifications, garnishments, and levies. Reviews reports to identify possible check kiting situations.
  • Reviews closed CDs to ensure cleared from computer system. Prepares entries to clear SC from suspense general ledger account.
  • Prepares entries to customer accounts for activity analysis charges and to correct / adjust in interest paying accounts.
  • Creates and Distributes various reports.
  • Monitors applicable accounts to ensure sweeping process is performing accurately and resolves outages on application balancing as necessary.
  • Performs other tasks requested by supervisor as they relate to the Bank and its functions.