Sr. Business Systems Analyst

3 weeks ago

San Jose, United States Online Technical Services Full time

We seek a Senior Business Systems Analyst with experience in the Public Safety and Criminal Justice domain.


To be considered, candidates must have experience serving as a Senior Business Analyst on Public Safety and Justice information technology projects.


This 12+ month contract opportunity requires you to work onsite 2-3 days per week in San Jose, CA.


Position Title: Senior Business Systems Analyst – Criminal Justice Systems


Objective: This role involves providing services for the Inmate Tracking System (ITS) and Inmate Records Information System (IRIS) Projects.


Typical Deliverables:

  • Research and understand the scope and business requirements of the ITS and IRIS projects.
  • Ensure completion of interface development for the ITS project by collaborating with business analysts and developers to create specifications, interface design documents, and conduct data compliance reviews.
  • Collaborate with project subject matter experts to implement multifactor authentication, active directory integration, and single sign-on for the ITS project.
  • Support the operational readiness review and user training tasks for the ITS project.
  • Complete assigned tasks for the IRIS project, including validation of technical requirements and business analysis documentation for interfaces like Healthlink/EPIC and DataWorks.
  • Work with our network support team to conduct Spartan device testing for the ITS project.
  • Support developers in testing interfaces for the ITS project and assist business analysts with user acceptance testing.
  • Complete disaster recovery tasks for the ITS project.
  • Provide operational support and knowledge transfer to County resources for both the ITS and IRIS projects.


Required Skills & Abilities:

  • Experience in a criminal justice systems environment.
  • Two or more years of experience as a senior business systems analyst, including handling operational requests and working on large-scale projects.
  • Experience in the Public, Safety, and Justice domain.
  • Strong business analysis skills with an understanding of Waterfall and Agile principles.
  • Proficiency in project management for handling multiple tasks.
  • Data analysis experience, including MSSQL, data extraction, querying, data validation, Microsoft Excel, and PowerBI.
  • Experience in data migration and system integration.
  • Technical security knowledge, especially in compliance with criminal justice information system data.
  • Strong understanding of operating systems, applications, databases, networking, and security systems.
  • Experience in authoring, documenting, and diagramming.
  • Ability to mentor junior business analysts.
  • Strong relationship-building, communication, presentation, problem-solving, and leadership skills.
  • Teamwork and collaboration skills.


Desired Qualifications:

  • Four-year college degree in Information Technology or seven years of relevant work experience, including at least two years as a senior business systems analyst.
  • Business Analysis certifications such as CBAP, CBDA, CPRE, BPA, AAC.


Contract Term: 12 months On-Site Requirements: Hybrid, with the resource needed on-site 2-3 days per week.

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